i bought new captur in april for my son salesman jeromy told us with renault you always have £500 pound profit in the car so when got a flyer about new megane went in to express my interest when finance for megane came available got a call from salesman tom and informed he would phone me the next day with figures after calling them 10 times finance manager paul informed me figures not exactly rightas shortfall in value of captur. a deal was struck with them to enhance the value so to make the megane more interesting i agreed with the deal and singed the papers on 19/8/16 told would get paperwork before the delivery date this did not happen , tock delivery on 31/8/16 of megane but right car went back to the finance company five days later for a new settlement figure. on 1/9/16 a payment left my account for the captur which they had and then offered only £160 , £63.91 short when i asked for all the money was talked down to and called a bully for asking for money i had worked hard for this is now in the hands of renault finance and financial ombudsman only one party here is a bull and it is not me make sure if dealing with these people all is 100% before anything is agreed

Wouldn't give it one star if I didn't have to!!!! Please if you read this DO NOT buy from here! Spent 9000 on a Clio 2 days after picking it up it won't start, a week after giving it to the service dept. still no car back, keep telling me different things one minute it's the technology needing updating next it's a battery! Once they have your money they don't want to know, plus patronising useless customer service who have the tendency to talk to you like rubbish. Don't get me started on trying to speak to the manager, I even went in to the branch and he miraculously went missing, then was 'too tied up' to come out his office to talk (probably with all the complaints) so sent his skivvy to do his dirty work!!!!!! Don't put yourself through the hassle, it's time consuming and stressful.

Bought a Clio estate from Right Car Supermarket in Hull and five days later the front passenger wheel flew off at 60mph. Took over a year to get my money back and that ended up only because of the Financial Ombudsman had stepped in as they wouldn't even speak to their own solicitors. I would not recommend anything from them at all as they even lied on the finance paperwork.