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11 reviews from our car dealer reviews community
Leave a review for Romford Suzuki
Leave a review

11 reviews from our car dealer reviews community

Leave a review for Romford Suzuki
Leave a review
"Positive Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Salesperson, Fraser Inns, was friendly and informative with my husband and myself. Any questions we had were answered fully in a relaxed atmosphere. We were given time to consider our options carefully. Our experience of buying a Suzuki car has been excellent. I am delighted with my Suzuki Ignis.

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"Great service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fraser Inns was amazing with helping me purchase my new Suzuki swift xVery quick and efficient . Kept me updated all the way to let me know when to expect my car in . Also he was very patient and understanding when explaining to me all the details etc . Also Fraser phoned me after the purchase to see how I was doing with my new car so happy with the quality of service he gave .

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"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Suzuki Jimny from Romford Suzuki and experienced friendly, helpful and very professional service. In particular, Steven Dowton managed the whole process for me and was extremely helpful. Also Paul Scotchford made a special effort to ensure that the financing process was concluded speedily and efficiently. The car was delivered in immaculate condition and even sooner than I had expected. I also received a post delivery call from Steven to make sure that everything was in order. I was very impressed with the whole experience and I would definitely recommend this company!

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"AMAZING SERVICE THANK YOU SOOO MUCH ...."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Jouney was Amazing from the first phone call with Josh to meeting the Team . Fraser your my No.1 Car Dealer Star you helped with everything I needed to Get into my Yellow Scorpion Dream Car . Thank you fraser you was professional but also I feel like I met a friend for life we had so much to talk about . you give me so many good choices on looking after my new car . Defintely Recomend Suzuki in Romford to get you on the Road .. Thank you Dreams come True with Suzuki ... Dean Anderson

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"Rude and unhelpful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to the Romford branch recently and found them rude and very unhelpful. Not the service I was expecting.

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Jeff Kneale from Romford Suzuki in response to Rude and unhelpful

I am sorry your experience has been less than satisfactory. If you can contact me via email or telephone I will help to resolve your issues. email address is sales@romfordsuzuki.co.uk or tel 01708 761555

"Excellent 5 Star service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Love my local Suzuki Romford dealer & servicing. Been using them for 15 years. The service is always 5 star from sales to servicing, Always helpful, polite, welcoming & if ever an issue with the car, an appt is made immediately & issue is resolved sometimes at their cost. Thank you all for your support over the years .

"Great salesman"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Apart from having to spend nearly £20000 this was the best experience in car sales we have ever had and we are pensioners Barry you’re a proper Essex diamond!! From us Hertfordshire hedgehogs, you made parting with money almost bearable. Seriously we had excellent service and would recommend these guys, we are old enough to remember the ‘hard sell’ and the modern ‘ignore the customer’ and Suzuki Romford have found the right balance.

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"Used car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very delighted with the experience of buying my used car ,Dan could not have been more helpful and courteous throughout the whole process Thanks again Dan Regards Mr M S Eves

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"Impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My initial phone call was greated by an intelligent and well informed person, who promised to complete the task required. The following day, they did. Excellent from Romford Suzuki.

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"Rose"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my third Swift from Romford Suzuki. Great reliable car and excellent customer service from their friendly and helpful staff. Well done

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Dealership Information

Romford Suzuki is an Franchise dealership that is based in Romford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4.6 out of 5 stars — Rated Excellent
Excellent
10
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Romford Suzuki
    161 London Road
    Romford
    Greater London
    RM7 9QH

    Get in touch

    01708 761 555
    https://www.romfordsuzuki.co.uk/

    Opening times

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    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Romford Suzuki

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    Directors: XXXXXXXXXX
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