I am writing this review to express my appreciation for the exceptional service I received during my recent purchase of a KIA Niro from this dealership. From my initial phone inquiry through to the test drive and the final purchase, I felt incredibly well taken care of throughout the process and extremely happy with the deal we got and new car!

Excellent service from start to finish from Adam who went the extra mile looking after my grandparents and me. It was actually an enjoyable experience unlike my other car purchases! I’m so happy with my new car and really appreciative of the service that we received today! Would recommend to anyone looking to purchase a new car.

An absolutely ridiculous company! I bough a car from them on the 11th Sep and up to this day, I still have not received my logbook. I have been going back to DVLA and them for the past three months, and they said they have returned the forms to DVLA, but the reply I got from DVLA is that they told DVLA they could not find the my record in their record?? How ridiculous is that? I literally bought a car from them and they don't have my record. Then they told me on the email that the form was sorted and nothing to worry about, literally were lying to me! Now that I have to pay extra to do a V62 form to DVLA to get my logbook and they still have the audacity to call me last week to ask me to pay extra to extend the warranty?! I start the question the authenticity of where these cars come from??? How would you not have any record in your system??? That is just mind-blowing.

Its a second time i purchased car in this location and i must say its such a great place with good prices and speedy service by smiling, helpful and very professional sales executive staff members.

Great sales experience at Rox cars. Was offered a fair part exchange value for my Qashqai and was guided through the sales and finance with no pressure applied. Car was ready to drive away the same day so the handover was seamless. Would definitely recommend.

Would recommend 100% Travelled down from Warrington, drove back the same day in new car. If your looking for a used car ask for Brad

I had two trips to Roxburghl. The first was to have a general look at the huge selection on offer as I had seen allot at good prices & to sit in a few that ticked the boxes, the second was to test drive and look at some finance figures - I then made the third visit to pick up my new Tiguan. All of the staff were professional, courteous and very helpful. Even though it was late in the day, they did everything possible for me to take the car that day. It had been serviced and passed its MOT too!

visited last weekend when it was very busy, but I was still able to be seen. The waiting time was a bit long, but you can clearly see how well the staff work together and stay organised

Good selection of vehicles for sale Chad looked after us throughout the purchase We would return for our next car

Purchase process very easy and customer service was great from Grant. Ended up buying the car within an hour. Thanks to Grant for dealing with everything promptly.