I and my spouse initially chose a Kia hybrid from Roxburghe via Autotrader and had extensive discussions initiated by Mark of Roxburghe, Birmingham. On arrival in Birmingham, about a week later,Mark was present, he received us graciously and offered other suggestions when we asked for another car, he explained in detail the technicalities,advantages and disadvantages of multiple cars...we needed this to make our final choice which was a toyota hybrid...Once we finalised, Mark explained virtually all the features of the car, demonstrated these features and we had time to drive around to familiarise ourselves with the car. Again, Mark made sure we were hydrated,serving us drinks, ordered a taxi for us and basically handled all the ancillary details such as insurance,MOT etc when we requested for help. And he had the delivered before the scheduled date in a great condition. we would recommend Roxburghe any day and when we get our second car, we plan to travel to Roxburghe,Birmingham so we can get to see Mark and of course, he will provide the same flawless service that he did . We met a few other staff at Roxburghe briefly,they were professional, friendly as well. I would highly recommend Roxburghe to anyone. Thanks

Really good customer service. Really explained the prioress thoroughly. This made the purchase very smooth.

Came to see the vehicle on Tuesday, the process was quicker than expected, got approved for everything next Monday was a see Jed to come pick the car

Went here to have a look at a car the car had flat tyres lights all over the dash lots of broken stuff inside and out was quick to take my holding deposit not so quick to give it back which I now no I won’t see again. The staff was rude and wasn’t very talkative as I was asking him about thing and didn’t seem to care about anything I said. Soo many red flags I would avoid this place at all costs.

I love my car and they helped me get good finance deal really happy

Bought a fiesta st line ,paid deposit on line and travelled 200 miles. Car was advertised as 98bhp power which I wanted for my son . I was prepared to travel as wanted the safety of a dealer . On driving the car home it became apparent that the car had been modified as was extremely quick . On taking it to a qualified person the car has been heavily modified with engine mapping ,sports exhaust ,filters etc. I contacted the dealer who stated in e mail of which I have a copy “ if buying a sporty hatch lot of the time they are modified” ,they have offered to take the car back but I have already spent money on travel ,mechanics etc . I believe any reputable dealer would inform buyers of engine modifications that severely affect the car prior to purchase. I would not make the same mistake again .

I am so pleased with my VW Golf, its just great. The staff at Roxburghe could not have been more helpful. They sent me every detail about the car, I checked everywhere for the best price too and this was it! They have delivered the car to my home in Gloucestershire and when it arrived I could not have been happier. Thanks Mark & the team

Collected a ford mondeo, was told it was "as good as the photos " condition..its had stone chips all round the car that couldn't be seen in pictures, scratches and body panels was out of line, no floor mats and no fuel..at over £8k and them having a week to prep I would have expected more than a back street garage service.

Found a BMW 5 Series was a little worried as was the cheapest available but from start to finish they have been brilliant - Small issue was resolved quickly & Genrally really happy with the car