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104 reviews from our car dealer reviews community
Leave a review for Safeway Car Sales Ltd
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104 reviews from our car dealer reviews community

Leave a review for Safeway Car Sales Ltd
Leave a review
"My DS3 from Safeway cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm absolutely delighted with my car from Safeway cars, brilliant service, really great guys to deal with, nothing was a problem would recommend this car sales sales garage to anyone,Mr Collis

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"Breath of fresh air"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Neil for my son and the transaction was pleasant and efficient from start to finish. The only issues with the vehicle were pointed out and the car was priced accordingly. Neil doesnt come across as your typical used car seller; you instantly build an impression of honesty and trust. The car was exactly what my son was after so it was worth the 4hr round trip. We went to another dealer so see same model and it was poor in comparison with a couldn't really care attitude from the salesman; the polar opposite of our experience with Neil! I will definitely buy another car from Safeway Car Sales.

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"BUY WITH CONFIDENCE "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m not one to normally write reviews but after reading 1 bad review that Safeway Car sales received from an ex-employee I felt I needed to write this. After recently purchasing a Fiesta from Neil at Safeway Car sales it’s actually restored my faith in used car dealers after having some bad experiences in the past. We were treated from start to finish with the upmost professionalism and we would 100% recommend anyone buying a used car to pay these guys a visit. In the many years of buying used cars Neil and his team at Safeway Car sales made us feel the most welcome with no pushy sales tactics etc and the deal we got was incredible. Continue with the great work guys and I will definitely see you again in the future when we’re ready to buy our next used car. MANY THANKS

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"Disaster"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worked for Neil for over 2 years and do not trust him, he will fob u off the moment he gets chance too, he will let his wife Jane deal with majority of the customers! I know all the ins and outs for this business and I am so surprised that there is so many good comments for this business but thes are the reasons y because of the contacts he has to cover his bk! He sold me a car while I was employed for him and it was in limp mode and needed a new dual mass and clutch, also needed a new catch for the window wiper, wudnt fix the car and made out to me that when the car is not going over 70mph that means u have got to change gear it's not a Ferrari was the exact words I got from him! I said to him no Neil I'm in a BMW M sport n I no exactly wat needs to be done to my car u need to replace the dpf not try and give me a driving lesson! Eventually after trying for several months to get my matter resolved I had to take my car to the nearest BMW dealership and do a diagnosis on my car to see exactly wat needed to be done and I was right! Next day I took the paper work into Neil to show him that I had proof and he didn't like it! So he said I will get ur car fixed, I got my car bk and the limp mode had been fixed and finally I cud get up a hill and I was happy but then was told my dpf had not been replaced it had been ripped out! Still no sign of the dual mass clutch repair and I was asking him constantly to get my clutch replaced and he said I will do it if u give me half of the money if not I will af to take the car bk! So that means u will have to replace the clutch neway!? And I just got a smirk from his face as if to say yes I don't care! I had already taken finance out to buy the car and had worked for him for 2 years previously I just couldn't understand why I was being treated like that when I used to do everything in that business from opening the doors to closing them! Dealing with customers on a daily basis and I was lucky to see him or Jane once a week only for them to turn up wen I rang them when a customer had turned up! Even then I had to communicate with the customer and Neil over the phone! I could go on forever but all I cn say not is I do not currently work for Neil no more he sacked me for complaining about my car left me in debt with my finance company also left me still with no dual mass and clutch and a broken window wiper and all I did was ask the reasons y and I got left with nothing and no income, I was happy not to work for Safeway car sales no more but wasn't happy about being left with no income and 2 children at home I had to provide for! I have got proof of all this from audio I recorded to messages recieved from Neil and all I cn say is do not go throu wat I had to go throu plz be aware about thes people I wudnt wish this on my worst enemy... thanks good luck!!

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Neil from Safeway Car Sales Ltd in response to Disaster

PLEASE READ MY OTHER REVIEWS OR SPEAK TO ANY OF OUR EMPLOYEES BEFORE LISTENING TO THIS ABSOLUTE NONSENSE BY AN EX-EMPLOYEE TRYING TO TARNISH OUR FANTASTIC REPUTATION. I really don’t need to justify our name as my 100% positive reviews going back 6yrs which we pride ourselves on speak for themselves. This review is full of complete lies and slander and was written by an ex-employee who handed his notice in(not sacked) well over a year ago. He’s obviously forgotten the fact he came in recently looking to buy for a car for his mum 🤔... what more can I say....PLEASE JUST READ MY OTHER REVIEWS AND MAKE UP YOUR OWN MIND WETHER YOU SHOULD PERHAPS JUST TAKE THIS REVIEW WITH A PINCH OF SALT..... thanks!!!

Shaz D in response to Disaster

This “ review “ sounds like a case of sour grapes from a disgruntled previous employee? It would have had more credibility had it of stated facts and not mentioned employment with Safeway The other reviews given are testament to Safeway, customers whom have purchased and been happy with their cars, sadly you will always get some negative feedback in life, and this was One of those occasions,

"Used car trader excellence"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In a word - outstanding. I travelled 110 miles to find the car was 100% as advertised and it was an easy decision to pay the asking price without hesitation. Having spoken with Neil on the Friday as the ‘first to call’ he gave us the opportunity to see the car first on Saturday morning. On arrival his assistant Jake welcomed us and left us to carry out our own evaluation and looked after the sale. As others have commented Neil and Jake set the standard for used car trader excellence - do not hesitate to buy a car from Safeway Car Sales.

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"Buy with confidence "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Travelled from n.wales to view the car everything was spot on. Neil is a great salesman the car drives fantastic and would highly recommend this car sales. Thank you Neil

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"Superb car and service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Travelled 230 miles to look at the car as it was excellent value for the age and mileage. Well worth the trip to Safeway Car Sales. Not only was the 4 year old car in practically showroom condition, Neil could not have been more helpful and made the transaction very smooth. I would highly recommend this guy and I would have no problem buying from him again. Shame I can’t say the same for an east coast train service that I used to get there that shall remain nameless.

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"Buy with confidence "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have you had second thoughts about used car dealers. Well I can say here is a place that made life easy. We wanted an audi tt convertable. They had a mk1 and mk2 in. I got to drive both , being able to compare and make the right decision. From driving the car ( in the snow) in the morning. To picking it up that afternoon. Since then all I've had is a smile on my face. Buy happy.

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"The perfect car buying experience!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had a fantastic experience with Safeway Cars when I purchased an Audi TT 2.0 2008 model. I dropped by on spec over Christmas to see the car, which was in honesty my dream car but I was apprehensive as a previous Mini owner with only a few years experience of driving. Neil was not only very accommodating, despite having someone booked in already, but he went out of the way to make me feel at ease as I was still reeling from a very negative experience with a different local dealer. Good vibes from the off, great background knowledge, and offered a test drive even though he was busy rather than requesting we came back. The whole buying process was seemless and the customer service has been immaculate. If you want to buy a car from a down to earth, genuine, and trustworthy local dealer, Neil is your man. I couldn’t recommend his business enough! Laura (a very happy TT owner).

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"Genuine, trustworthy service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought an 09 reg Golf from Safeway Car Sales. As we are in Devon it was too far to go to look at the car, but Neil honestly answered all our questions about it and then delivered it down to us. We're really happy with the car and can thoroughly recommend Safeway as a great company to deal with.

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Dealership Information

Safeway Car Sales Ltd is an Independent dealership that is based in Sutton-in-Ashfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
104 reviews4.9 out of 5 stars — Rated Excellent
Excellent
101
Very Good
1
Average
1
Poor
0
Terrible
1

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  • Contact Information

    Address

    Safeway Car Sales Ltd
    Coxmoor Road
    Sutton-in-Ashfield
    Nottinghamshire
    NG17 5LA

    Get in touch

    01623 405262
    http://www.safewaycarsales.co.uk

    Opening times

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    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Safeway Car Sales Ltd

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