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As others have experienced, they cannot do enough to sell cars but do not return calls if you need to anything after. There are much better garages out there that deserve custom instead of these clowns.
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My wife and I bought a Zafira from this dealership for £13,000 plus May 2022. The sales person was merely interested in selling us a car without showing any concern if we are getting value for this amount of money paid for the car. We discovered when my wife had a flat tyre on a motorway recently that there were no spare tyre nor tyre repair kits in a £13,000 plus vehicle. Its a shame really!.
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Have just purchased a Ford Focus from Loughborough Sandicliffe and cannot rate them highly enough! Mike Cotterill was attentive and listened (and fulfilled) all requests, even going as far to send me a short video showing my new car and all work completed. Such a great service, definitely my garage and sales person of choice!
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We purchased a 2022 plate Nissan Juke yesterday. Myself and my husband would highly recommend part exchanging and purchasing a vehicle from Sandicliffe Loughborough. Our sales man Bruce Charles kept us updated regularly regarding the arrival of our new car.There was no hard sell and no hassle. The atmosphere in the show room was warm and welcoming from Bruce's other colleagues. We left in our new car feeling very satisfied with the customer service we received and would certainly recommend. Well done.
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Bought our fifth car from Sandicliffe Loughborough, Great service, polite and professional as always. Thanks Mike, great guy.
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Just picked up my new/used Ford Ecosport from Sandicliffe Loughborough. Having worked in sales for 40 years I can say with reasonable authority that my experience with Mike Sirrell and Sean was first rate. I was treated with respect, great patience and a deal of humour. Sandicliffe, you need to clone Mike he was brilliant and I will certainly seek him out again when I an in the market again. All the staff I spoke to were extremely helpful and not pushy at all. Thanks for a great experience.
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Just had the most amazing experience I have ever had from buying a new car thanks to Richard Doolan and all his colleagues at Loughborough Nissan. Seamless from start to finish including changing private plate, well done Richard and team and thank you so much
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Very poor customer service after purchasing a new van for company services. Have very little to response from customer service when trying to contact to resolve issues. Van has over £2'700 worth of repairs at 16,000 mileage from new due to engine not getting "hot" enough. Five year warranty that was given was not worth the paper it was written on and will be avoiding for future van purchases.
Very poor customer service after purchasing a new van for company services. Have very little to response from customer service when trying to contact to resolve issues. Van has over £2'700 worth of repairs at 16,000 mileage from new due to engine not getting "hot" enough. Five year warranty that was given was not worth the paper it was written on and will be avoiding for future van purchases.
Reviewer has confirmed their email address
Recently purchased a used car from Sandicliffe Loughborough and received outstanding service from Simon and his colleagues. Negotiated a fair price on Monday and the car was freshly serviced and M.O.T.'d ready to drive away Wednesday, I was also sent a personalised video of my new vehicle. I highly recommend Sandicliffe and will use them again in the future. Darryl.
Sandicliffe Loughborough is an Franchise dealership that is based in Loughborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Sandicliffe Loughborough
155 Derby Road
Loughborough
Leicestershire
LE11 5HN
01509 750077
https://www.sandicliffe.co.uk/ford/loughborough
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