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50 reviews from our car dealer reviews community
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50 reviews from our car dealer reviews community

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"I didn't like the experience at all"
2.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Firstly, it wasn't clear that there are two sites - one for the premium cars and one for everything else. Of course, I arrived at the wrong one for me! The whole atmosphere was unpleasantly pressured. As some others have said, before I could test drive I was asked to confirm that if I liked the car I would put down a deposit that day, and pay and collect within four days. I wasn't, to be fair, asked for a deposit before, which would have made me walk there and then. Even though I had rung the day before the car I had come to see had a flat tyre, and when started came up with the message 'headlight bulb fault', which didn't inspire confidence. The front tyres were at about 3mm, and would have needed replacing within a few months, which I don't think was reflected in the asking price. When they asked me how much I was looking for for my p/x, I was told that the salesperson's manager had had to 'pick himself up off the floor', even though they agreed, in the end, to nearly that amount. the salesperson was pleasant enough, but knew nothing about the car at all. the test drive I was allowed was very short, and not on particularly varied roads. They were most put out when i said that wasn't the car for me. Not my sort of outfit at all.

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"Sascron."
1 out of 5 stars See
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I live in London, some 50 miles from Sascron cars. I imagine most people do as it’s in the middle of nowhere. I booked in a visit to view a car stating I wanted a test drive. I arrived at the showroom, the car was opened for me and I looked it over. I went back into the showroom and sat down with a salesman. He began to fill in a form. This is when I found out you had to arrange finance and a deposit for the vehicle BEFORE EVEN DRIVING THE THING. I was told it was company policy and their philosophy was just to sell as many cars as they could. I asked, why would I arrange finance (I would have been a cash customer, surely quite appealing to them) when I didn’t even know if I liked the car or it had any obvious faults? Could we could overlook ‘company policy’ until I was happy with the car? The salesman stood up and offered his hand in a gesture of farewell. I left, fuming. Fortunately I was en route west from London to another destination and the inconvenience was only an hour extra onto my journey. After an internet search of reviews of this insult of a business I discovered many other people experienced this ridiculous system. It’s quite clever. Because of the incredibly remote nature of their location, most have to make an extended journey to view a vehicle and probably feel trapped once they’re there. I see that many ‘deposits’ have never been returned and Sascron have been taken to the small claims court by numerous customers who obviously did not want the vehicle after a test drive. There are other cases of them not fixing problems with cars people have bought (something you could maybe eliminate on a TEST DRIVE) and again, their out-of-the-way location means returning the car to them for repair is a major headache. If you are happy to buy your car this way then go for it. However, if buying a car is a serious and major financial commitment for you and you expect a test drive before discussing any sort of purchase, avoid Sascron None of this is mentioned on their website and I was not told of the procedure on the phone. In fact it was implied that there was serious manoeuvrability on the stated price which further lured me in to their deceitful web. Put simply, no concern for customer care. An absolute joke of a company.

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"3rd car purchase from sascron"
5 out of 5 stars See
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Resolving issues

AUDI A5 .This was my third car from sascron good service good value for money salesman dale was 1st class sorted out a few problems with no fuss real pro! ILL BE BACK!

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"Brillaint "
4 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

I came across the Ford I bought from Sascron while I was in Canada. When I went to see the car for the first time it was very clean however there was a few bumps and scratches I didn't get told about. The people there were helpful but they didn't seem best knowledgeable. the car was very good value for money though so I would recommend them!

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"BAD AFTERCARE "
2.6 out of 5 stars See
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Resolving issues

The aftercare at Sascron really wasn't good for me! I got an issue with the car and they didn't nothing to help and told me it had nothing to do with them! It was good other than that however I couldn't recommend them because of the aftercare!

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"All Okay!"
4 out of 5 stars See
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Vehicle cleanliness
Value for money
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The young guy I dealt with at Sascron was very good, and really helpful. I wasn't as impressed with some of the others there though! The car was good value, also clean and as described! I would recommend them.

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"Happy!"
4.3 out of 5 stars See
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Sascron was very good for me, the BMW I bough from them was clean and as described, also the dealers were very helpful. I've had no problems with the car so far and i'm happy with it. I would recommend this dealership!

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"Perfect! "
5 out of 5 stars See
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Value for money
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I took the car out for a good test drive and when I came to pick it up the got it all cleaned back up again! The overall experience was perfect! I already have and would keep on recommending Sascron!

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"Not too bad! "
2.3 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

Things started well when buying my Mercedes at Sascron, the car was clean when I picked it up. however I did have a couple of issues that haven't been sorted which I wasn't best happy about. I would recommend them with an open mind, just make sure to check the cars properly!

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"All good! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi TT from Sascron and its all good, everything's been fine and I've had no issues. The guys at the dealership were helpful and knowledgeable and the car was clean! I rate them highly for the service they provided and would recommend them!

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Dealership Information

Sascron is an Independent dealership that is based in Thatcham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
50 reviews3.7 out of 5 stars — Rated Very Good
Excellent
29
Very Good
4
Average
8
Poor
2
Terrible
7

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Contact Information

Address

Sascron
Ashford Hill (B3051)
Thatcham
Berkshire
RG19 8BJ

Get in touch

01189 813 000
http://www.sascron.co.uk

Opening times

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Dealership Statistics

66%
Would recommend this dealer to family and friends
70%
Thought the dealer was knowledgeable and helpful
63%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Sascron

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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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