If I could leave zero stars I would have. They are very pushy when you are buying a car but when you have a problem it takes several calls before they reply. In actual fact I believe they only called me back when I mentioned 'social media'!! I had made my spec requirements very clear to the salesman and he showed me the car that met my spec, He even showed me a printout of all the equipment on the car. I should have checked the car and not taken what the salesmans word as true and correct. My fault for not checking everything. Even the spare key didn't work and the service history was not in the car.... I was told again it was my fault for not checking. I wish I had checked everything. Therefore buyers BEWARE..... Please check EVERYTHING they say is on the car, and read and check any contract before you sign on the dotted line!! Remember their are many other reputable dealers out there.

Bought a car with a serious fault (which I pointed out very quickly). No after sales customer service & they even tried to intimidate me when I asked them to fix it. Now they won’t take my calls. Horrible company to deal with, you have been warned.

Do yourself a favour and buy elsewhere! Bought a car from this garage back in February and it was and is still the biggest headache I have ever come accross in my life. Please remember that you are not buying a £20 toaster that you can replace for another one, but you are making a big financial investment when you are buying a car so you want to ensure you are buying a vehicle from a trustworthy and approved dealer which will give you far more protection than this dodgy garage! This garage isn’t even registered with The Motor Ombudsman which helps you resolve any disputes with garages should you come accross any issues https://www.themotorombudsman.org/consumers , please check for yourself you can check if this garage is registered with them on their website. Why would they reguster with them if they do not trade in line with the regulations in place to protect us the consumers. With regards to my experience, while you are in this garage they will not let you buy a vehicle unless you buy the warranty they are selling. Please be aware that this is illegal as regulated products such as the warranty their sell should not be mandarory and forced into people to buy! Secondly they will charge you £199 for a 180 point check to ensure the vehicle is in good order before you buy it surely they should be doing this (not). Anyway, with regards to the car and depite their “thorough” 180 point check that they don’t do but charge you for it anyway, I expericed the below in the first 0 to 6 months: - Timechain valve had to be replaced, vehicle broke down on the motorway engine light came on - Cruise control not working - Car sold to me with nail on tyre, this was diagnosed by an independent company and they found rust on the puncture which suggested that the nail had been there from purchase - Issues with the Antenna on the radio system - Car shakes when the air conditioning is on - Driver side window buttons not working - Car sold spare tyre cannister out of date - Upper break LED light not working - AND NOW THE CAR WON’T EVEN START UP AND IT HAS BEEN SAT ON MY DRIVE FOR 2 MONTHS Contacted Sascron with the issues as I wanted to give the car back they rejected it and told me to go though the warranty which doesn’t cover all the costs for repair. I have been called a liar, asked how old I am when I said that I was forced to buy the warranty by a so called Callum who was really unhelpful and a really rude lady by the name of Michaela! Spoke to some guy on the phone from Sascron who offered an exchange for the car for another one for the market value of the car rather than what I paid! What an absolute scam, so I paid 10k for a faulty car and they would probably only offered me 6k! I let you be the judge of that. Luckily I purchased this vehicle on finance and im liaising with the finance company and the financial ombudsman who are looking of ways to resolve my complaint ! STAY AWAY FROM THIS DODGY DEALERSHIP AND BUY YOUR CAR FROM AN APPROVED DEALER SO YOU DONT END UP WITH A CAR THAT DOESN’T WORK IN YOUR DRIVE. They will most likely try and defend themselves with lies under my review but do your self a favour and don’t listen to them!

Sascron carssupermsrket Staff kept pushing for options to purchase along with car that did not make any sense To verify a used car they charge £199 Without this car has not undergone basic checks! Bizarre! Tried to Force me to pay a deposit which although they said was refundable but also added that if nothing wrong with the car I would have to buy the car else deposit not refundable

Don’t buy anything here! Very unreliable. Bought a Kia Niro and after a week it turns out the car has big issues that the insurance we bought from Sacron is reluctant to cover so we are forced to bring the car to a Kia Branch. Steven, the guy that we made the deal with, never answer our messages/emails nor called us back. He promised us a second key that we never received. Customer service is a nightmare. As soon as they got the money from us, never helped us at all!

Great customer service and friendliness I highly recommend!

I have never had such an uncomfortable experience ever when buying a used car! I put a £500 deposit on a red Vauxhall Insignia GSi and I noticed that the car didn't have the correct head lights fitted (IntelliLux LED Matrix but had the cheaper halogen unit's). I highlighted the issue to ------who agreed to replace them for the corrects headlights before I picked up the car. Well this is where the customer service ended and I received no more contract from Sascron after many emails and calls by myself. Taking into account that the red Insignia GSi has a cheap private plate on it and the headlights have been changed I believe someone is trying to hide a frontal accident at some point! which hasn't been recorded in the cars history on the old plate ( the car is now back up for sale with Sascron). I'm now trying to recover my £500 deposit from Sascron! with no replies to my calls or emails I'm sure its going to be a long arduous process!!!!! So my advice is: avoid at all cost!!!!!!!!!!

Horrible place. Complained and owner rude and aggressive.