Dealing with Sascron was the most bizare experience whilst car shopping in my life. I have visited many car lots in my life and bought many cars. Never quite like this. I made an appt by phone and drove nearly 2 hours to see and drive a very specific car. I arrived a little late but was met promptly. The car was outside the door, prepared for my visit. A brief walk around the car with the salesman, and I asked if we could do a brief test drive. I was then told I had to go through their finance arrangements and agree a price before I could even test drive. This was not flexible even when I explained I had finance in place. Having driven so far I reluctantly agreed, and we left the car and went into the showroom. After 10 minutes of being told what a bridging loan was (like a 10yr old rather than a man in his late 30's) I had enough and enquired why we were having to do this rather than drive the car. The salesman was unshaken and proceeded with no flexibility to the request of a customer. Understandably I wanted to be with the car, in the car, driving the car, examining if I wanted to buy the car.... But no. The salesman explained that after a test drive I need to be in a position to tell him there and then if I was going to buy the car..... Why???? After explaining that i didn't want their finance, and did not want to PX my car I was finally allowed to drive the car. I then noticed that the milage was 44k. The advert was for 38k!! When questioned the salesman explained that the sales team drive the cars too. 6 thousand miles by salesmen???? I then inspect the log book and see that the previous owner MOT'd the car at 41k! Clearly more lies and unethical behaviour. Rest assured I did NOT buy the car, and drove the long road back home safe in the knowledge I would never visit these cowboys again. The car was dodgy, the salesman was dodgy, the policy of not letting you buy the car was dodgy. Overall... Dodgy. AVOID!
I bought my car (Vauxhall Zafira) ) Matthew Morris was the salesman, He was polite and helpful but not over the top, he was happy to go the extra mile with his service. The car was for my wife and she is over the moon with it.. I would be very happy to recommend Sascron all the staff I spoke to were helpful but I would be very very happy to recommend Matthew. Please ask if more details are required
After sales service is non existent. Will not respond to emails to resolve a minor issue.
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bought a Nissan Qashqai and so far very pleased with car. sales person helpful, sales manager a little quick off mark with finance, warranties etc before even getting a test drive but overall happy with experience.
I'd be happy to recommend Sascron, the way they handled the sale was fantastic. I can't remember the name of the salesman who assisted me but the was very helpful and knew all about the car I was buying which made my choice that much easier.
Reviewer has confirmed their email address
A very enjoyable and hassle free car buying experience. The staff were excellent, I was given plenty of time to check over the car before being offered to take a test drive. The price was fair and the purchase was completed swiftly. I picked up the car a few days later and it was immaculate.
Reviewer has confirmed their email address
I purchased a BMW X3 3.0 M Sport, firstly the is fantastic, it was not cheap but worth the ££ as BMW's are so reliable. We dealt with Sascron's Snr Sales Agent Dale , have to say it was pleasure dealing with him, he was knowledgeable and did not try to over sell which is refreshing. Would not have any issue in recommending Sascron and particularly Dale.
Sascron were good as gold, The car was clean and ready on time, everything was professionally done and I was in and out in 30 minutes. I'd happily recommend them.
Reviewer has confirmed their email address
DO NOT BUY A VEHICLE FROM THIS COMPANY FOR THE FOLLOWING REASON After reporting to Sascron a fault with my vehicle 3 months 6 days after purchasing it and only 6 days after the 3 month warranty expired. Sascron informed me that they would not compensate for any repairs needed. The vehicle purchased was under 3 years old with 37000 miles on the clock when purchased. I was told by the sales person I bought the car from (Rana Chodha) that his manager had told him that as far as Sascron were concerned “I ROLLED THE DICE AND TOOK MY CHANCES” If you still decide to purchase a car from this company after reading this review, please ensure that you cover yourself completely as once you hand the money over, they will not take responsibility if it goes wrong.
I bought a 2008 BMW 3 series in October 2014. My Z4 trade-in had some light repairs needed so I got less for my part exchange than I would have liked but overall was pleased with the deal. A few days after I took the new car home I had a few issues (engine ticking and an engine fault warning light) and contacted Sascron. They asked me to take the car to their approved service centre which I did. Due to the faults, the car needed to go to a BMW main dealer so I contacted Sascron and they asked me to take it to their nearest dealer in Hook. They had the car for two days and everything was fixed and covered by Sascron. The car now runs like a dream. There's always a risk buying a 2nd hand car but I was pleased Sascron rectified the faults considering the car cost £16K. Thanks Sascron - very pleased with the car and the fact you rectified the faults. I would recommend Sascron.
Sascron is an Independent dealership that is based in Thatcham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Sascron
Ashford Hill (B3051)
Thatcham
Hampshire
RG19 8BJ
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