6% Reviews
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87% Recommend
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31 reviews from our car dealer reviews community
Leave a review for Select Motor Trading Ltd
Leave a review

31 reviews from our car dealer reviews community

Leave a review for Select Motor Trading Ltd
Leave a review
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"barnesy1977"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Based on my experience, I wouldn't recommend buying a car from Select Motor Trading Warrington. I purchased a Jaguar from SMT a couple of months ago, and even though I asked specifically if the vehicle had any known issues or had any notable bodywork repairs, I was told it didn't. I agreed to leave a holding deposit and collect the car on the weekend (as I live 100 miles away). Unfortunately it was a cold icy morning and because of that the bodywork wasn't clearly visible to me until I got home, but I (stupidly) took the owner's word on things. The car had had some very badly repaired body panel repair at the rear which I am having to have re-sprayed. I appreciate that I would have seen this in clear conditions - and that isn't the owner's fault, but I asked specifically about the condition on the phone and was told it was as-new. Worse still, was the very bad vibration throughout the car which turned out to be 2 of the wheels being badly buckled and needing replacing at a cost of £600. This would have been 100% obvious to anybody who had driven the car over 30mph, but my test drive was dictated to a short 1 mile trip and speeds of around 20-30mph. I therefore didn't know about the issue until I had purchased the car and had got to the motorway. It's my opinion that the owner would have known this, and again chose not to inform me when I asked about any issues. It also wasn't mentioned to me until I got there that one key was missing. These cost around £250 to replace. I emailed the business owner/salesman, Neil, about the bodywork and issue with the wheels to give him a chance to reply and accept responsibility for this, but disappointingly I received no reply. Be cautious. ******************UPDATE TO REVIEW, SEPTEMBER 2015********It's interesting to note, that 9 of the 10 reviews 'ever' made about this dealer, were done so in August 2015 and all 5-star reviews ? In all the time prior to August 2015, there was just 1 review made (which was a poor one). *************************************REVIEW UPDATE AS OF 02.01.16**********************************Please could you add a further update: “Of even more concern is that Select Motor Trading had applied for finance on the vehicle just before I purchased it from them (Dec 2014), but did not clear it from the HPI register. I wasn’t aware of this until I came to sell the vehicle in Aug 2015 when luckily a trader contacted me to ask why I was selling a car with finance outstanding (I knew nothing about it). As you can imagine this caused huge problems for me when I tried to sell it as HPI reports were showing outstanding finance dating back 9 months. Please note this review is a Verified review, meaning that documented proof has been provided by me to owner of the website.”

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+0 Found this review helpful

Neil Watts from Select Motor Trading Ltd in response to barnesy1977

Mr Barnes With reference to your issues you have with Select Motor Trading. We would like to clear up a couple of points. Firstly before any car is purchased at our business the customer has more than enough information and time to make a decision on whether or not they want to proceed with the sale. Every motor dealer will have a set out test drive route which can always be extended if required. Finally, the outstanding finance that you are accusing of being present on the vehicle is inaccurate. The car was purchased with a unit stocking loan, which was cleared off immediately upon the sale. The finance company did not update there system, which is beyond our control. If Mr Barnes has any on going issues with this matter, or any other then we welcome him to contact our business. Kind regards SMT

D Barnes in response to barnesy1977

I contacted you a long time ago about the issues with the buckled/cracked wheels and scrappy bodywork but you weren't interested. So why even suggest I contact you about the Finance imprint that was still showing outstanding for months after I purchased the car ? Only 2 reviews on here are marked as Verified - funny that isn't it!?

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Dealership Information

Select Motor Trading Ltd is an Independent dealership that is based in Warrington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
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31 reviews4.5 out of 5 stars — Rated Excellent
Excellent
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    Address

    Select Motor Trading Ltd
    Owen Street
    Warrington
    WA2 7PA

    Get in touch

    01925 903852
    http://www.selectmotortradingltd.co.uk

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    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

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