I purchased a car from Sheffield Audi on the PCP plan. I paid £2000 deposit towards my car and was told they are giving me GAP insurance for free. A few months later I contacted Audi customer service to get a settlement figure and they told me I paid £1650 deposit. I asked sales manager what happened to the other £350, they told me that was for the GAP insurance??? I have made an official complaint to Audi and have asked them to respond to me by writing. Absolutely no response. Avoid these scammers!!!!!

We had our car for 8 months and not one single problem.....we stupidly wanted an audi service stamp. After our service which with a gearbox service aswell cost over £1200 we heard a knocking sound on the engine and took it back and back again and back again over 2 months and each time we were told it was different things...1st it was 2 struts rubbing together that they fixed...but still a knocking sound...then they couldn't hear anything....then they say it's normal and nothing wrong with our 70 grand car....yet the noise wasn't there before the service??? And now we want to take it and pay ourselves for a 2nd opinion at another audi specialist....but audi sheffield (well jct600) say they won't be interested in another opinion so that's that....... oh and each time we have been we see a different girl on servicing who just pass messages on and know one knows what's happening and give differing accounts each time. We have had a terrible experience where they seem happy yo take your money but aren't much help in fixing problems. Should be able to give minis stars as doesn't deserve the minimum 1 star. Will never use again and has put us off buying audi again.

I was very disappointed when I had my car serviced at Audi Sheffield, because someone stole all the coins I had left in my car. I contacted the branch to tell them how unhappy I was with what had happened, to be told by the manager he didn't know what to say or do. So please don't leave money or valuables in your car in you use Audi Sheffield.

Ordered new s5 coupe via V4b which was placed with Sheffield Audi. Placed order on 17/11/16 and was told delivery would be late feb / early march. Have now been told delivery would be june at the earliest yet went in to Audi belfast today (18/02/17) and told guaranteed delivery for end of May. Avoid like the plague as some of their excuses are laughable.