12% Reviews
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71% Recommend
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32 reviews from our car dealer reviews community
Leave a review for Smart Car Sales (CLOSED DOWN)
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32 reviews from our car dealer reviews community

Leave a review for Smart Car Sales (CLOSED DOWN)
Leave a review
"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Travelled 150 miles to purchase a car for my daughter. After speaking to Jay over the phone I felt very comfortable leaving a deposit as he came across very honest and trustworthy. When I arrived the following day the car was exactly as Jay had said and I left a very happy customer. Would 100% recommend this car dealer!!

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+7 Found this review helpful
"Very pleasant ST3 in August 2017"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Some mixed reviews here but i bought a Focus ST3 in August 2017 last year and the car was solid, drives well, had no issues what so ever, both Adam and his Father were respectful and willing to work out a deal. Wouldn't normally leave reviews but I'm happy with my purchase and the cars been perfect for me. Thank you

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+15 Found this review helpful
"A excellent experience!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Honda Civic yesterday from smart car sales , never I have experienced better customer service !!! Communication first class, always giving me progress reports even when my choice of car was sold , adam and his dad sourced me another , even running me to a post office to tax said vehicle , which I might add is first class !!

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+27 Found this review helpful
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"Vehicle wasn't described properly "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Vauxhall I bought from Smart Car Sales was not described properly. The car had a few issues and when I reported the issues to them they just shrugged there shoulders and didn't do anything about it. i would not recommend.

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+4 Found this review helpful

Allan from Smart Car Sales (CLOSED DOWN) in response to Vehicle wasn't described properly

This is definately a FAKE review no contact has been made whatsoever and if it was bad you would not Have bought in first place so dont be leaving FAKE reviews if you have had such issues then call us not leave fake reviews.

"560 mile round trip for nothing! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Left a deposit on an Audi s3 which Smart Car Sales described as mint condition, no blemishes etc but the car was a complete mess! Pretty much every panel had some form of scratch on it, the back bumper had obviously collided with something and was all scraped. The leather interior was worn and dirty. There was a botched job trying to cover stone chips on the bumper. The ''new wheels'' were not new and the ''new tyres'' were about 50% worn. Description claimed timing belt had been done etc however it had been done 5 years previously and therefore needed to be done again yet he refused to be moved on price to compensate for this needing done. He claimed the car had been professionally valeted but I handed him a receipt I had found in it from 9 months previously. Before I had left a deposit and gone to see it, I had spoke to someone on the phone who told me it had been MOT'd with no advisories. A few days later while doing the necessary pre-checks, I seen that it hadn't been MOT'd and I sent an email questioning this. The response I got was telling me it was booked in for Thursday (I was due to be collecting on Sat). These guys must be able to see in to the future because on Thursday it was MOT'd with no advisories...I asked while I was there to confirm that the car had been moved to be MOT'd and he said yes so I asked why there were cobwebs on the wheel arch/tyre. He told me I was ''too picky'' and if I didn't want a car with marks on it I should buy a brand new one. He was told that I wasn't being ''picky'' and the description wasn't accurate and if he had told the truth and said it had some scratches etc I would have been more prepared for the awful mess it was in. I told him that the car wasn't as described, it hadn't been MOT'd and I wanted my deposit back. He tried to only give me half of it but I stood my ground and refused to leave without my deposit which he eventually did give in to because he wanted rid of us. He must have thought that I was going to be some silly little pushover who would not question anything because I had been so enthusiastic about the car however, I am no pushover and wasn't going to be bullied, I had left my home at 4 am to travel down to get that war, arrived there at 8.45 am and was gone by 9 am with my deposit back for the long drive home again. Luckily for me I have a very understanding boyfriend who had driven me down but was more than happy for me to leave without it because the company weren't going to be moved on the price but it certainly wouldn't have been worth paying the price they were asking for it! Smart Car Sales are a complete waste of time.

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+5 Found this review helpful

Allan from Smart Car Sales (CLOSED DOWN) in response to 560 mile round trip for nothing!

This is a totally unacceptable review left by someone who has not even purchased a car from us and the car they have mentioned is already sold so where they have left this review seems like your obviously a jealous person and more than likely a competitor, get a life.

ADAM from Smart Car Sales (CLOSED DOWN) in response to 560 mile round trip for nothing!

This is a fake review left by someone as the car we do not have and have had many s3's which are sold so dont know where this person has come up with this review needs to be removed.

Mary in response to 560 mile round trip for nothing!

Hi Adam, I have the emails I have sent, phone call records and also a copy of the receipt I have when my refund was issued should you wish to see them? You are absolutely correct when you say I haven't bought a car from you because there was no way I was going to buy the S3 in question. If the aforementioned car has been sold, why is it still on the website? I am not jealous, I''m not sure why you would think that. My review was as accurate and that car is a mess compared to the description and photos on the website.

ADAM from Smart Car Sales (CLOSED DOWN) in response to 560 mile round trip for nothing!

If you have a problem with us why dont you call us to discuss instead of writing FAKE reviews you obviously need to get a life and stop spending too much time writing rubbish.

"Focus st2 advertised as mint condition"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After traveling for 3.5 hours to view the focus st2 2010 which was advertised as mint condition by Smart Car Sales. No money needs spent on it. Totally original. Far from the truth. Car covered in scratches. Bonnet was so bad a full respray was needed. Alloy wheels beyond repair been botched up black paint . Panels been badly resprayed. Bumper badly resprayed . Bodykit glued on aread . All tyres were mismatched cheap makes. Steering Wheel shuddering. Car pulling to the ledt . engine looks like its been sitting in a scrapyard for years. Interior tatty. Very badly looked after car. Advise as a damaged not recorded repair. Complete waste of journey.

Adam from Smart Car Sales (CLOSED DOWN) in response to Focus st2 advertised as mint condition

This is a totally unacceptable review as this person has not even been to see the car,this need to be removed as soon as possible,seems like a competitor or jealousy.

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"Happy Astra Owner "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with my Vauxhall Astra from Smart Car Sales. I have had it for 6 months now and I have had no issues with it at all. The dealers have been a big help and the car was nice and clean and in good shape when I received it, I would happily recommend this dealership to all of my friends and family.

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+14 Found this review helpful
"Karl"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a lovely car from here for my son.dealer was on the ball communication wise, they kept in contact letting me know when everything would be ready to go. The car was immaculate they did a good job valeting it and was serviced and given a new mot.I wouldn't have any hesitation recommending them that's for sure.

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"Very good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant experience with Smart Car Sales, I purchased a VW Golf from here back in July and up to now I have had no issues at all. The car was very nice and clean and in really good condition when I received it and its really good value for money. The dealers have been very helpful and knowledgeable throughout the sale and I would recommend them to anyone.

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+13 Found this review helpful
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"Poor aftercare"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had numerous issues with my car from this dealership which the dealer wont touch, simply saying its my fault. There are issues with the turbo and various other. I would not recommend this dealership to anyone.

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+4 Found this review helpful
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Dealership Information

Smart Car Sales (CLOSED DOWN) is an Independent dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
32 reviews3.9 out of 5 stars — Rated Very Good
Excellent
22
Very Good
1
Average
0
Poor
3
Terrible
6

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  • Contact Information

    Address

    Smart Car Sales (CLOSED DOWN)
    Unit 7 The Weirs
    11 Weir Street
    Blackburn
    Blackburn with Darwen
    BB2 2AN

    Get in touch

    (07944) 316565

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    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About Smart Car Sales (CLOSED DOWN)

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