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Brought this Ford S-Max EF10 **Z, less than 2 weeks and noticed ‘snatching’ here and there but after a long journey it was more apparent in both drive and reverse. Took this car to 2 independent mechanics who both said it was gearbox/clutch around £3500 to fix. After a bit of research I found the previous owner who confirmed he had also returned the car after 3 weeks for a full refund due to having the same issues and yet another independent garage had said it was gearbox/clutch. There is damp in the car and also it looses power, flashing up no transmission! I did advise that the car was only suitable for spares/repairs. Please be wary if purchasing this vehicle. Communication between myself and Dave was great and I did get a full refund with no problem.
Reviewer has confirmed their email address
After taking the car it had many small and 1 big problem with the engine. The communication was good during the period we had the car. The car was returned to have some work done. It was fixed but came back with other issues. We had a service for the peace of mind and the cam belt and water pump changed as it had no record of it being done and was over due. The main issue was with the engine/ gearbox. We had it looked at by the main dealer and they said it needs a new gear box, cost was around £4000 plus. Only can be done at the dealer as it needs programming. We gave the car back and we didn’t get any money for the service or the having the cam belt changed. We asked if we can have the money for the cam belt as this was due on the car over a year ago, confirmed by the dealer. This car is a right off as it has many other issues.
Reviewer has confirmed their email address
Kelly in response to Dodge Dave
Hi Miah, could you tell me what car this was please?
Kelly in response to Dodge Dave
Hi Miah, could you respond to me ASAP please as I think I may have purchased the same car from you WF10 **z.. Regards Kelly
Recently brought a car -I'm really happy with the car and the service provided. Thanks guys!
Reviewer has confirmed their email address
Bought a "car" that is in need of a £1600 repair. Avoid to buy anything from Smiths Car Sales.
Smiths Car Sales is an Independent dealership that is based in Stoke-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Smiths Car Sales
Liverpool Road East
Stoke-on-Trent
ST7 3AE
01782 783837
http://www.smithscarsalesofstaffordshire.co.uk/
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