24 reviews from our car dealer reviews community
Leave a review for Hatfield Audi
Leave a review

24 reviews from our car dealer reviews community

Leave a review for Hatfield Audi
Leave a review
"Terrible comms and ID request OTT"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Dealer insisted on orginal passport and driving licence being sent to them. So crazy, I am not local and i offered to take them to a dealer near me. Computer says no. Wanted originals iff all docs and my wife to sign too. Never go for joint app through a broker, nightmare. never using Audi Fleet again.

Reviewer has confirmed their email address

+1 Found this review helpful
"Shocking service!!!"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

If it was possible, I would give it ZERO stars. The customer service is shockingly bad whether during the sale or after-sale, wish I have known this before as I would take my money elsewhere. They treat their customers disrespectfully and can't be bothered to get back to clients and make you feel like a nuisance. Really don't feel like I have bought over a £40K car... Wiill NEVER buy from them again!!!!

Reviewer has confirmed their email address

+5 Found this review helpful
"Bad Business Practice"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

A co-worker of mine told me about how she and her son recently left a bad review for Audi Hatfield because the receptionist was rude to them. According to my co-worker, the management there asked her son to remove the review because it would affect their sales and bless him he did remove it, I assume because he's naive. When he picked up his car they gave him a bottle of champagne to apologise for the mishap. I'm now writing this review because they bought his silence. That champagne wasn't to apologise, it was to make sure he didn't regret his decision so he wasn't inclined to re-upload the bad review.

Reviewer has confirmed their email address

+1 Found this review helpful
"Best dealer experience i have ever had"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Audi Hatfield is by far the best main dealer i have ever used, Hatfield Audi has looked after many of my cars for the past couple of years and due to the great experience i have found it hard to come out of the audi brand. I would highly recommend them to others, and a big thanks to Alister in the service department for looking after my cars.

Reviewer has confirmed their email address

+1 Found this review helpful
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

Audi stands for sporty vehicles, high build quality, progressive design and a premium experience, with a dedication to excellence and innovation being at the heart of everything we do. Whether you are after an attractive family-favourite SUV, a more sustainable lifestyle with our next-generation electric cars, or an unmistakable Sports model with thrilling performance, our friendly team are here to help you find the right Audi for you. We have a comprehensive range of new, approved used and electric vehicles ready for you to drive away, and you can even explore our selection online. In addition, because we know that your Audi is more than just a car, our aftersales experts are dedicated to delivering the greatest care to your vehicle every time you visit us. From MOT and servicing, to genuine parts and accessories - we have everything you need to keep, maintain and enjoy your Audi for years to come. For all of your Audi needs, we are here to support you.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews2 out of 5 stars — Rated Poor
Excellent
5
Very Good
0
Average
1
Poor
6
Terrible
12

Add Review

  • Submit new information

  • Contact Information

    Address

    Hatfield Audi
    174 Great North Road
    Hatfield
    AL9 5JN

    Get in touch

    01707 861835
    https://www.baronsgroup.co.uk/audi/locations/hatfield-audi

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    20%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Hatfield Audi

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more