Tyrone K, August 2022
"Top scores for SR Motor Company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Now here's the thing... I only drive Mercedes you see and as soon and I saw the M class I knew I wanted it. It was in such good nick for a used car!! I just love Mercedes as a car, I've had quite a few in the past, not from SR Motor Group though however the service I experienced was brilliant, absolutely top notch. No drama no problems at all which is always good. I would happily come back to this dealership to purchase my next Mercedes. I am actually taking it back in a few weeks for a full MOT and service as agreed at the sale! Very good over all and I'm over the moon with everything.
I am confidently recommending you to use SR Motor Company if you are looking to buy a new reliable motor!
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Aftersales from SR Motor Group Swindon in response to Top scores for SR Motor Company
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mateusz D, August 2022
"6*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went down and collected the car as its very local, only 5 mins away I can't believe how close they are to me and I've only just found them. The car was fresh and ready for me to take away when I arrived. Fresh MOT and service and any wear and tear evidence completely gone. The car was spotless. I will be going back to SR motor group when I am ready to buy a new car. My Range Rover is brilliant I don't have one issue with my new buy, Im over the moon with it! I cant fault these in any way one bit... everything was perfect.
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Aftersales from SR Motor Group Swindon in response to 6*
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Andrew K, August 2022
"Not a high enough rating option for SR😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was very flattered by the sales person that dealt with me., his name was Ashley and he was the nicest loveliest young man I have met and he was so polite and understanding. He was wonderful I really am so impressed.
My expectations were exceeded, I would like to personally thank Ashley. Thank you. The whole process was very fast, straight forward and clean. Everybody was completely professional. I wish I could give them more than 5 stars! I 100000% recommend and I will be using SR Motor Company again. My car is driving brilliant and I've had no issues at all.
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Aftersales from SR Motor Group Swindon in response to Not a high enough rating option for SR😁
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Gail T, August 2022
"Helpful sales person "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Helpful sales person very pleased with my new car thank you
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Aftersales from SR Motor Group Swindon in response to Helpful sales person
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mr P, July 2022
"Amazing service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Amazing customer service from everybody we spoke to. The showroom is nice and tidy and everything ran like clockwork. The car was ready for me to take for a test drive and it drove beautifully. I snapped up the deal and off I went in my new car. I love it and cant fault SR at all. Nice one guys.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Amazing service
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Deborah, July 2022
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We were really happy with the customer service we received. We were given the freedom to look at and test drive the car without any sales pressure. When we came to purchase the vehicle they happily sorted out the alloys for us and fully serviced and MOTd the car before we collected it. Excellent service and we're really pleased with our purchase.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Excellent service
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Johanna H, July 2022
"Lives up to its promise "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is the second time I have bought from SR Motors in Swindon. This time, I chose a car that I just couldn't get along with, unfortunately. After a couple of days I went back and they were absolutely fine with me returning the car and choosing something different. Really pleasant staff, very helpful and when things don't go entirely to plan, they live up to the promise of a money back guarantee. I would absolutely recommend.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Lives up to its promise
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Tanya, July 2022
"Recommend SR Motor Group "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Super happy with my BMW 1 Series, the service at SR Motor Group was great no issues so far, all good.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Recommend SR Motor Group
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Ms S, July 2022
"Helpful and nice dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brilliant garage and very nice helpful salesmen they helped me with the car, documents and tax. I am very happy and will be recommending them.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Helpful and nice dealer
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Trevor, July 2022
"VERY happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am VERY happy with the service I received and would recommend to anyone. Everyone who I came into contact with was great and I really appreciated the follow up call as well!
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to VERY happy
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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