22% Reviews
replied to
47% Recommend
to friend


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36 reviews from our car dealer reviews community
Leave a review for Stanground Autos
Leave a review

36 reviews from our car dealer reviews community

Leave a review for Stanground Autos
Leave a review
"Waste of time"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Interested in a Saab they had for sale (2018). I am over 100 miles from them so had an AA inspection done. This revealed some faults that would need sorting before purchase. Asked about having a new MOT and service (both needed) as well as faults sorting and never received a response - probably hoping that someone else will buy it who doesn't notice the faults! Complete waste of my time and money. Wish I had seen these reviews earlier.

"Awful Company "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Horrendous Company, brought a Jeep from them and the Shock absorbers went only to find out that it’s not covered on the warranty! I don’t know where they get there MOT’s done but it’s not the paper it’s written on. My friend is a Mechanic and he informs me that my car shouldn’t of passed it’s MOT. The staff are very rude and just washed their hands of the matter. DONT GO TO Stanground Auto’s

Philip from Stanground Autos in response to Awful Company

The MOT station we use are an independent company and the customer had bought the car over 3 months ago, the car could have been repaired at cost for the customer, he got very rude and threatening once we pointed out that the warranty had expired

"No aplogy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What seemed like a good purchase with friendly smiles turned out to be a death trap of a car. The tyres were worn we accepted that but to get no apology or refund for tyres unfit for purpose is poor Salesmanship. My Son had a blowout at 60mph on the M25 and was lucky as the tyre shredded to pieces. We were told by an AA representative and Ye Corner Tyres in Watford that both front tyres were unfit for purpose. This was 3 days after purchase and we have had no apology and refusal to pay for the £80 cost of tyres. This could have resulted in a major accident.

Philip from Stanground Autos in response to No aplogy

The customer had bought a £499 part exchange vehicle and was advised that the front tyres would need changing in the near future, obviously a puncture can occur at any time, the customer was offered a full refund for the vehicle if they wanted to return it to us.

"Civic greatbut service repairs appalling"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 58 plate civic off Stanground Autos and they are nice guys. But however, wheel arch trim hanging off which they fixed with wrong screws which were too long and pierced a hole in the water bottle which I had to replace because it absolutely stank to high heaven and despite phone calls which they never got back to me after messages left and text and emails within the 3 months warranty they never replied. Which is absolutely ridiculous and I'm out of pocket as needed a new washer bottle and new bolts which were rusted on.

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"Car "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car from Stanground Autos who did mention it had little defects hence why it was so cheap. What they never said was there was also major defects ,we took car back for a full refund which they tried saying they knew nothing about but did, got money back but with a sarcasum remark ,we felt humiliated they were very rude and of towards us .

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"No after service"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Poor after service at Stanground Autos, no warranty at all even after a couple of days. Car sold with 3 months warrenty. Beware!

Jack from Stanground Autos in response to No after service

Thanks for taking the time to submit a review, we appreciate all honest feedback. We provide cars with warranty which will cover all mechanical and electrical items but not wear and tear which would have been explained at point of sale. If you are having any warranty issues during the warranty period please get in contact with us so that we can help. Kind regards, Jack

Jack from Stanground Autos in response to No after service

We provide all of our cars with a 3 month/3,000 mile mechanical warranty. Please get in touch with us to discuss the issues you are experiencing and we will be happy to help with any warranty claim you may have. Kind Regards, Stanground Autos

"avoid by all cost"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made up service history. mot without car being check. Stanground Autos is a very suspect dealer, avoid by all cost. Me and my wife could being injured.

Jack from Stanground Autos in response to avoid by all cost

We have responded to all of your reviews, all of which have been removed by the websites themselves due to the content. We are currently dealing directly with the finance company rather than with you after you became very aggressive towards members of staff. We have asked you on numerous occasions to bring the car back to us to inspect any issues you may have been experiencing but you refuse. We cannot help you if you do not let us.

"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my new car. Friendly and professional team, would highly recommend Stanground Autos.

Jack from Stanground Autos in response to Great experience

Hi Lynne thanks for your review we really appreciate it. Stanground Autos.

Jack from Stanground Autos in response to Great experience

Hi Lynne thanks for your review we really appreciate it. Stanground Autos.

Jack from Stanground Autos in response to Great experience

Hi Lynne thanks for your review we really appreciate it. Stanground Autos.

Jack from Stanground Autos in response to Great experience

Hi Lynne thanks for your review we really appreciate it. Stanground Autos.

"Great Service Very Happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service given on buying my car! Had a small problem with Aircon which needed re-gassing but this was sorted without any problems! Would definitely use Stanground Autos again to buy my next car! Thank you Jack for your help!

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Jack from Stanground Autos in response to Great Service Very Happy

You are very welcome, it was a pleasure doing business with you. Jack

"Great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought my 11th car from Stanground Autos, they are fab wouldn’t go anywhere else, friendly, helpful. I change my car a lot as get bored and they always do me a good deal

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Dealership Information

Stanground Autos is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews3 out of 5 stars — Rated Average
Excellent
13
Very Good
5
Average
5
Poor
3
Terrible
10

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Contact Information

Address

Stanground Autos
Fengate
Peterborough
Cambridgeshire
PE1 5XG

Get in touch

01733 892800
http://www.stangroundautos.co.uk

Opening times

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Dealership Statistics

47%
Would recommend this dealer to family and friends
22%
Percent of reviews responded to by this dealer

Additional Information About Stanground Autos

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