16 reviews from our car dealer reviews community
Leave a review for Staverton Cars
Leave a review

16 reviews from our car dealer reviews community

Leave a review for Staverton Cars
Leave a review
"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a skoda fabia 1.6 tdi Mark was very helpful and great to deal with many thanks

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+0 Found this review helpful
"Brilliant experience - again!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got our last 2 cars from here, went back because we had such a great experience both buying and owning our first one - and even part ex’d it back! Mark is really helpful and friendly, prices are very fair and we’re now the proud owners of another great motor. A few very bitter and misguided-sounding reviews on here. Don’t forget, if you’re buying a second hand car from anywhere, there’s always an element of risk to you. The car you’re buying is old, so don’t expect everything to be like brand new, and when it isn’t, don’t immediately blame the dealer. A dealer is a businessman, not your best mate, and if they spent all day listing all the reasons why you shouldn’t buy their cars, they wouldn’t be in business long. Someone mentioned that you should take his cars for a check up straight after buying - obviously, you should take ANY second hand car for a check up straight after buying if you value your consumer rights. With our first car, we had a minor fault which we went back to Mark about within a week - he was great about it and he got it fixed no questions asked. We then owned the car for over 4 years and had absolutely no issues with it. When I was in the market for another (bigger boot as the family is expanding), this place was the first and only place I looked. You go back to a dealer you trust. Would recommend anyone to buy a car from here.

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"Avoid!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could write paragraphs on how bad my experience with Staverton Cars (mark!). but I'll keep it simple. Our 'clean' mot was somehow missing 5 mot failures and 4 advisories along with multiple other electrical issues with the car, Mark is reluctant to abide by any consumer rights and pretends to cooperate and leaves you with absolutely nothing but a car thats good for scrap. If you decide to buy a car from here, take it straight to a garage for a check over.

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+1 Found this review helpful
"Sold me defective car, took 5 weeks to g"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this company, sold defective car , would not return emails and phone calls , Tooks 5 weeks to get money back, after involving trading standards and dvsa

"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car in December. An issue arose with the alarm. Instantly Mark was on the case trying to fix the issue. Replaced several parts without me having a spend a penny. Very happy. Mark goes above and beyond to make customers happy. Would highly recommend.

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+0 Found this review helpful
"Awful do not use"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car with pre existing fault, Head gasket/engine block. confirmed by 2 engineers. Staverton Cars refused to repair replace or refund the vehicle insisting I had to pay to have it put back together and transported back to him, Now over £4000.00 out of pocket.

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+6 Found this review helpful
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Dealership Information

Welcome to Staverton Cars

Quality used cars in Cheltenham…

Finance available, AA Warranty available, AA Standards Approved, part exchange a pleasure no matter the age or condition. From Ford, Audi and Volkswagen to Kia, Hyundai and Vauxhall, we have a fantastic selection of second hand cars to choose from. Free AA breakdown cover available with every car and the option to upgrade to an AA Warranty.

Contact Us Today!

Please call today to find out more information on the vehicle that you are interested in, we would love to help! If you are looking to come and visit us please call to make an appointment to make sure that we are available to assist you.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews4.2 out of 5 stars — Rated Very Good
Excellent
13
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Staverton Cars
    Gloucester Road
    Cheltenham
    Gloucestershire
    GL51 0TF

    Get in touch

    07732 611211
    http://www.stavertoncars.co.uk/

    Opening times

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    Dealership Statistics

    81%
    Would recommend this dealer to family and friends
    56%
    Percent of reviews responded to by this dealer

    Additional Information About Staverton Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
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