18% Reviews
replied to
72% Recommend
to friend


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11 reviews from our car dealer reviews community
Leave a review for Steve James Motor Cars
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11 reviews from our car dealer reviews community

Leave a review for Steve James Motor Cars
Leave a review
"BE AWARE"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Meriva from Steve James Motor Cars last April ….. At the time I was highly pleased and gave them a 5 star Review on this forum. The car has been running fine upto a couple of weeks ago when the heater failed. Numourous Mechanics have looked at it including the A.A They all agree that the engine has had a quick fix with a Sealent of some description as a short term repair. Upto now I have had to replace the engine,water pump,thermostat,heater matrix at great cost for a car which has done 41,000 miles... I would recommend that if you buy from this dealer ensure you get the vechicle fully inspected. Ive had this car for 10 months and still have over 3 years to pay for it.. Yes I could of paid extra for a extended warranty but the car looked and drove like new after they had done repairs during the initial 1 month cover.Ifully expected the car to last the term of the finance (4 YEARS) without anything major …. How wrong I was... I think Steve James should change his name to Arthur Daley. ….Brian from Merseyside...{pensioner}.

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+4 Found this review helpful
"Well worth a visit"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Travelled through from North Wales to view a car we had seen on the internet. It was an awful day and heaving down with rain when we arrived. Had a word with Steve, the manager, no problem, he asked one of his team to bring it inside and chamois it off so that we could inspect it. Had a test drive, minor trim fault that we spotted was promptly dealt with and the deal was done. Happy with the car, price and service we received, helpfull but not pushy. Worth the journey to Steve James Motor Cars.

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"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can I say but fantastic service from start to finish. Steve the sales manager was spot on left you to view cars no pressure . Great communication through the week . And when I collected my car yesterday it was like picking up a brand new car . So very great praise for the car valetor. Highly recommended Steve James Motor Cars and many thanks for my KA.

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+0 Found this review helpful
"Really helpfull and profresional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was. recommended by a work colleague who had bought a. car from Steve James... So I went there to view there stock without any pressure from the salesmen. I decided to buy a Vauxhall Meriva from them which was ideal for me. They sorted 100% of the finance which was accepted the next day at a reasonable A.P.R. I collected the car shortly after and was happy. After a couple of days the car developed a water leak... I phoned them up and under there free 30 day warranty they had the car taken to there designated garage were repairs were done over a period of over a week.. I was given a loan car from them whilst this was carried out. When I got the car back it was like a new car and I was highly please. One of my sons is now considering to buy a car from them.. I highly recommend them..

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+2 Found this review helpful
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"Good overall "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came across the car I wanted on Autotrader so went down to Steve James Motor Cars to have a look at the car. All checked out well so Made the purchase. things carried on going well from there.

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+1 Found this review helpful
"Fantastic Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this company, I test drove it and it was like being in a brand new car, after a short time the car developed a fault so I rang the office and they said bring it back, at this stage I was concerned as I have bought a used car previously from another company and they completely ripped me off, and ending up costing me a lot of money I must say the way Steve James Motors handled this problem is to be commended, I will thoroughly recommend Steve James Motors to anyone and will certainly give good feedback on any forum. Your staff are brilliant, Steve spent time dealing with me and was very professional, and I must mention the guy who came with me on a test drive was also such a nice guy. I will always return whenever I need a new car Thanks again

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+2 Found this review helpful
"Not Great "
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rang Steve James Motor Cars to go and view a peugeot 206 cc they had in stock was told to come down as it was still for sale . drove all the way there to find that the car had been sold and the gentleman who was on just told me i must have spoken to his boss who is away. seems the left hand does not know what the right is doing.

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+1 Found this review helpful

Steve James from Steve James Motor Cars in response to Not Great

Yes! The car was for sale when you enquired! BUT, as pointed out, you never phoned to confirm when you were on the way as we pointed out to you. As you can appreciate, their are so many time wasters in this job, therefore, we sold to a serious buyer. Regards, Steve James

"Outstanding customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the customer service I received from Steve James Motor Cars and could not have been more helpful. Credit to the profession. Many thanks.

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+0 Found this review helpful
"Unsatisfied customer"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worse experience I've ever had with a car dealer! A LOT of LIES in their advertising, and although I called before traveling for 5 hours they've told me everything was good with the car. When I've got there the car didn't have cruise control, climate control, heated seats and other very important options that were written in the advertising! Never ever travel to this place if you're not from Liverpool, as you will have many unpleasent surprises!

Steve James from Steve James Motor Cars in response to Unsatisfied customer

5 hours to travel for a £700 car to take back to Romania. Constantly interrupted, didn't listen on the telephone and just turned up without checking specifications and if we even still had the vehicle. Very rude customer with a bad attitude! If not happy, why buy the car?

"Steve"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Renault Megane two weeks ago from Steve the operations manager. No pressure or falseness! Just honest conversation - where they source the cars from, what's done to them before the customer picks them up! They seem 100% genuine and even informed me they didn't have a problem if I wanted to organise an AA inspection! Bought the car. After two weeks a slight problem with the window occurred and they just told me to book it in with the garage they use for serving and repairs and Steve James Motor Cars would settle the bill! A good car dealer and I have recommended friends already!

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Dealership Information

Steve James Motor Cars is an Independent dealership that is based in Liverpool. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4 out of 5 stars — Rated Very Good
Excellent
7
Very Good
1
Average
1
Poor
2
Terrible
0

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Contact Information

Address

Steve James Motor Cars
S T C House Speke Hall Road
Liverpool
Merseyside
L24 9HD

Get in touch

0151 486 2532
http://www.stevejamesmotorcars.com

Opening times

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Dealership Statistics

72%
Would recommend this dealer to family and friends
18%
Percent of reviews responded to by this dealer

Additional Information About Steve James Motor Cars

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