21% Reviews
replied to
63% Recommend
to friend


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19 reviews from our car dealer reviews community
Leave a review for Steve James Motor Cars
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19 reviews from our car dealer reviews community

Leave a review for Steve James Motor Cars
Leave a review
"Never have car from them again. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a lovely car from this company but the. Within 2 weeks needed a new battery. Then within a month need a new fuel injector ohhh and what a surprise needs the other fuel injector doing again. Cars been off the road for a while. Car is needed as has a very poorly son who’s in and out off hospital not long had open heart surgery aswell. We live in wales so it’s like a 2 hour drive to alderhey every four weeks. Company not interested if something wrong with car we even pay for extra warrenty… thought they was a lovely garage very helpful when purchasing the car but when it comes to the car needing something doing they didn’t want to know. So now without a car till we can afford to get it fixed if it weren’t for the fact we need the car to rely on for my disabled sons hospital appointments then we wouldn’t off bothered. People need to be aware off this company!!!

"very helpful, left with a nice clean car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car which was really nice and gave me a 1 month warranty which was very helpful for me.

"VERY POOR"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In my opion very poor.

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly, and very helpful people .

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+0 Found this review helpful
"Very happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No fuss excellent service knowledgable staff would recommend to family and friends

"DONT TOUCH THESE GANGSTERS "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely shocking. Sold us a shed. Now we are left with a car no one can fix and it’s on finance We have had the car for only 31 days before it collapsed MY ADVICE - STEER CLEAR

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+5 Found this review helpful

Steve James Motor Cars from Steve James Motor Cars in response to DONT TOUCH THESE GANGSTERS

Gangsters after 31 days? Please call us direct to discuss and explain the situation! Sounds like a ‘Donald Trump’ speech at present!

Donnie in response to DONT TOUCH THESE GANGSTERS

Erm .... don’t you think we tried to discuss this with you. You weren’t interested !!!!!

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"Extremely good services 5*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Today I picked up a Vauxhall Insignia Estate (63 Plate) and I'm over the moon with it. Steve was really helpful from start to finish. He helped me out on the price a little, because it was dew a cam belt change. My only concerns were scratches on the paint work and the cleanliness of the interior, which Steve assured me that when I picked it up that it would be bang on. What can i say! Paintwork polished and 99% of the scratches gone and the interior looks like new! Over all an A1 service and will be going here again in the future.

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"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car 3 months ago and it has been off the road more than it has been on it. Endless problems. Literally one thing after another. I have 4 children and I was sold a death trap. Broke down in the middle of a main road in rush hour with all my kids in car, could have been horrendous. Do not get your car from Steve James Motor Cars. Avoid. Judging by other reviews I’m not the only one.

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+1 Found this review helpful
"BE AWARE"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Meriva from Steve James Motor Cars last April ….. At the time I was highly pleased and gave them a 5 star Review on this forum. The car has been running fine upto a couple of weeks ago when the heater failed. Numourous Mechanics have looked at it including the A.A They all agree that the engine has had a quick fix with a Sealent of some description as a short term repair. Upto now I have had to replace the engine,water pump,thermostat,heater matrix at great cost for a car which has done 41,000 miles... I would recommend that if you buy from this dealer ensure you get the vechicle fully inspected. Ive had this car for 10 months and still have over 3 years to pay for it.. Yes I could of paid extra for a extended warranty but the car looked and drove like new after they had done repairs during the initial 1 month cover.Ifully expected the car to last the term of the finance (4 YEARS) without anything major …. How wrong I was... I think Steve James should change his name to Arthur Daley. ….Brian from Merseyside...{pensioner}.

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+5 Found this review helpful

Steve James Motor cars from Steve James Motor Cars in response to BE AWARE

We should have had a drink at the Winchester Club and discussed the situation?

"Well worth a visit"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Travelled through from North Wales to view a car we had seen on the internet. It was an awful day and heaving down with rain when we arrived. Had a word with Steve, the manager, no problem, he asked one of his team to bring it inside and chamois it off so that we could inspect it. Had a test drive, minor trim fault that we spotted was promptly dealt with and the deal was done. Happy with the car, price and service we received, helpfull but not pushy. Worth the journey to Steve James Motor Cars.

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Dealership Information

Steve James Motor Cars is an Independent dealership that is based in Liverpool. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews3.6 out of 5 stars — Rated Very Good
Excellent
11
Very Good
1
Average
1
Poor
2
Terrible
4

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  • Contact Information

    Address

    Steve James Motor Cars
    S T C House Speke Hall Road
    Liverpool
    Merseyside
    L24 9HD

    Get in touch

    0151 486 2532
    http://www.stevejamesmotorcars.com

    Opening times

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    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    21%
    Percent of reviews responded to by this dealer

    Additional Information About Steve James Motor Cars

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