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I bought a car from this company, I test drove it and it was like being in a brand new car, after a short time the car developed a fault so I rang the office and they said bring it back, at this stage I was concerned as I have bought a used car previously from another company and they completely ripped me off, and ending up costing me a lot of money I must say the way Steve James Motors handled this problem is to be commended, I will thoroughly recommend Steve James Motors to anyone and will certainly give good feedback on any forum. Your staff are brilliant, Steve spent time dealing with me and was very professional, and I must mention the guy who came with me on a test drive was also such a nice guy. I will always return whenever I need a new car Thanks again
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Rang Steve James Motor Cars to go and view a peugeot 206 cc they had in stock was told to come down as it was still for sale . drove all the way there to find that the car had been sold and the gentleman who was on just told me i must have spoken to his boss who is away. seems the left hand does not know what the right is doing.
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Steve James from Steve James Motor Cars in response to Not Great
Yes! The car was for sale when you enquired! BUT, as pointed out, you never phoned to confirm when you were on the way as we pointed out to you. As you can appreciate, their are so many time wasters in this job, therefore, we sold to a serious buyer. Regards, Steve James
Very pleased with the customer service I received from Steve James Motor Cars and could not have been more helpful. Credit to the profession. Many thanks.
Reviewer has confirmed their email address
Worse experience I've ever had with a car dealer! A LOT of LIES in their advertising, and although I called before traveling for 5 hours they've told me everything was good with the car. When I've got there the car didn't have cruise control, climate control, heated seats and other very important options that were written in the advertising! Never ever travel to this place if you're not from Liverpool, as you will have many unpleasent surprises!
Steve James from Steve James Motor Cars in response to Unsatisfied customer
5 hours to travel for a £700 car to take back to Romania. Constantly interrupted, didn't listen on the telephone and just turned up without checking specifications and if we even still had the vehicle. Very rude customer with a bad attitude! If not happy, why buy the car?
I purchased a Renault Megane two weeks ago from Steve the operations manager. No pressure or falseness! Just honest conversation - where they source the cars from, what's done to them before the customer picks them up! They seem 100% genuine and even informed me they didn't have a problem if I wanted to organise an AA inspection! Bought the car. After two weeks a slight problem with the window occurred and they just told me to book it in with the garage they use for serving and repairs and Steve James Motor Cars would settle the bill! A good car dealer and I have recommended friends already!
Refreshing Dealership & service if im honest they just let the car sell itself told me about some of the good bits & some of the bad bits of that car then prior to collection it was serviced, MOT'd & Valeted wil I go back deffo Im already eying up a couple on their forcourt now!
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 4 | |
| Very Good | 0 | |
| Average | 1 | |
| Poor | 1 | |
| Terrible | 0 |
Steve James Motor Cars
Speke Hall Road
Liverpool
Merseyside
L24 9HD
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