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9 reviews from our car dealer reviews community
Leave a review for Stockton Heath Car Sales

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9 reviews from our car dealer reviews community

Leave a review for Stockton Heath Car Sales
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"Stockton Heath Car Sales"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

NOT HAPPY...bought my car a clk320 cdi mercedes in march this year from Stockton Heath Car Sales. Glove box broke, they said they ordered one will call when its in ..we are now in September? Aparently can't get one. Electric wing mirrors go in ..but not out they couldn't do anything about that. Drivers front seat won't lift up ..pain in the ass as it a coupe..sure health and safety but passed mot? They put 2 tyres on as others were worn ..but car was making noises so paid for 2 NEW and fitter told me there was a big crack going all around the centre of 1 tyre they had put on ..this is disgraceful on a 320 merc . Aircon needed re gassing .. We had to put new disc and pads on my cost over £200.00 as the pads were so low and disc scored bad??? Electric window switch snapped off was only glued in ?. Was also charged for credit card payment which is now illegal after jan 2018. Loads wrong on this car I know its not a £20.000 car but I expected better than this as I just got rid of one shed I was ripped off with . Went to a dealer thinking I would be treated ok aparently NOT. I WOULD NOT RECOMMEND.

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"Great car, great service."
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Stockton Heath Car Sales in November 2017 (late review I know) and I was really happy with the service I received. I saw the Alfa Romeo Giulietta on AutoTrader and sent an email enquiry which was responded to promptly. Arranged to view the car, when I got there I was given the keys and left on My own to have a good look around the car, no pushy salesman looking over my shoulder foot tapping. I had a couple of others booked to see so left the car that day but having not seen any as good as that one I went back and purchased. All the paperwork for the car was in the globe box for me to look through and I was given a good price for my part ex. Really happy with the service I received and the car I bought. I would definitely recommend.

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"After sales poor service "
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As my car battery needed charging, I needed my car radio code. I was surprised to find that it was not amongst the documents that they gave to me so I telephoned them to obtain it. They tried to fob me off by telling me to contact previous owner for it. I would have thought that this was standard data that they would obtain for new owner. They said that they didn't have to obtain this data but surely they would want to as part of their customer care? After my reluctance to contact previous owner, they said they'd call the car manufacturer to see if they could obtain radio code from them but I never received a call back. All care had diminished post sale. Very disappointing from Stockton Heath Car Sales.

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"paul"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service in buying my car from here, they are very friendly and I dealt with John at Stockton Heath Car Sales who was very helpful and and efficient.

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"Very Average"
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited Stockton Heath Car Sales to buy a Kia Sorento. The service was average, I had a few issues with the car that were not covered by the warranty but the dealership lead me in the right direction to get to them fixed. The car was not great value for money but not awful. could have been better.

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"stockton heath customer review"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Josh who I dealt with was a decent lad, when I had an engine management light came on they recommended a garage and I got it checked out, they called me the next day to check up on how it had gone, the fault wasn't clear but the car is running fine and the warranty is excellent so I'm well covered should anything happen. I recommended them to a friend who but a car here a week later and I recommend them to anybody reading this review, they're a good car dealership.

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"i recommend Stockton Heath Car Sales"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first time buying from a dealership and I was pleased with my experience. They were very accommodating and helpful, The car which I purchased was a Fiat and this was ready on time and they've offered to MOT it and change the cam belt when the time comes. I would recommend Stockton Heath Car Sales.

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"Jonathon"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought 4 car Stockton Heath Car Sales, everytime John and Josh have been great, really pleased and will always recommend them to family and friends.

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"Terrible"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a review for Stockton Heath Car Sales- they aren't the best. Basically when I called about car and asked if any issues and he said NO, there was loads of scratches all over which annoyed me and also keyed on the side which he said will buff out, it does not at all. On another occasion had to go back, take a day off. This guy said he buffed it twice, cant believe how many issues, clutch, tyres, brakes. Must have been run to the ground. Should I have spent more time checking this out. I should have been warned about certain problems over the phones. Should have followed my head on this and not my heart. 3 days holiday used on sorting this!!! Avoid.

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Dealership Information

Stockton Heath Car Sales is an Independent dealership that is based in Warrington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
9 reviews3.5 out of 5 stars — Rated Average
Excellent
4
Very Good
1
Average
1
Poor
2
Terrible
1

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Contact Information

Address

Stockton Heath Car Sales
Fir Tree Close
Warrington
Cheshire
WA4 4NB

Get in touch

01925 730734
https://www.stocktonheathcarsalesltd.co.uk/

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Dealership Statistics

66%
Would recommend this dealer to family and friends
77%
Thought the dealer was knowledgeable and helpful
62%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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