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During my experience of buying my A1 Alex was exceptional, he made the whole process easy, simple and enjoyable. He was patience and let me take my time looking at the car and going through the documents. A great service and very thorough buying experience
Reviewer has confirmed their email address
Sharon from Stoke Audi in response to Fantastic customer service
Good afternoon Marie, Thank you for 5 star review . We are thrilled to read you had an amazing customer journey with Alex at Stoke Audi. Thank you so much for your business and we hope you are enjoying your new car . Sharon - Swansway Motor Group
10 out of 10 for Alex great guy!
Reviewer has confirmed their email address
Sharon from Stoke Audi in response to 10 out of 10
Good Afternoon Oliver, Thank you for your 5 star review. We will cascade your 10 out of 10 feedback to Alex as they will be pleased to hear from you. Thank you so much for your business and we look forwarding to welcoming you back in the future. Sharon - Swansway Motor Group
I'm happy with the work they did on my car, nice bunch of guys, everybody was sound. Really professional and on the ball. No issues at all.... see you again soon.
Reviewer has confirmed their email address
Sharon from Stoke Audi in response to Brilliant
Good Afternoon Jamie , Thank you for your 5 star review. It is kind of you to share your thoughts on -line about our Stoke Audi Aftersales team . Thank you for your business and we look forward to seeing you again. Sharon - Swansway Motor Group
We was delighted with the service. Extra care was taken and we appreciate the efforts made to ensure we was very happy.
Reviewer has confirmed their email address
Sharon from Stoke Audi in response to Delighted
Good Afternoon John and Linda , Thank you for your 5 star review . It is very kind of you to recognise that the Team at Stoke Audi have taken extra care to look after you both . Your kind words are very appreciated. Thank you so much for your business Sharon - Swansway Motor Group
I took my Q2 for its annual service recently, I took it slightly early this year as we had planned a trip to Scotland in the car and wanted it all checked over and on its top form for the trip! We have done 1200 miles and its treated us very well, its not missed a beat. Everything was great dealing with the team and I look forward to dealing with again the next time round.
Reviewer has confirmed their email address
Sharon from Stoke Audi in response to Not missed a beat
Good Afternoon James, Thank you for your 5 star review. We hope you had a good trip up to Scotland in your Q2, We are delighted that the team at Stoke Audi are looking after you and your vehicle. Thank you so much for your business and we look forward to welcoming you back in the future . Sharon -Swansway Motor Group
Very pleased with the experience of using Stoke Audi and would recommend this to other car users.
Reviewer has confirmed their email address
Sharon from Stoke Audi in response to 5 star service
Good afternoon Mr A, Thank you for your 5 star review . We are delighted to read you have received a great customer experience with our Stoke Audi Team . Thank you so much for your business and recommending us to other car users . Sharon - Swansway Motor Group
I've had my Audi TT for 6 years now and I've always used Stoke Audi to service it, the service, as always is excellent, timescales always met, everything is bang on. Excellent customer service on every occasion, I do normally like to give feedback for room for important, but I couldn't pick a single thing everything is as expected and more.
Reviewer has confirmed their email address
Sharon from Stoke Audi in response to Always use Stoke Audi
Good Afternoon Adrian, Thank you for your 5 star review. We are thrilled to read your loyalty to Stoke Audi and that you have received great service over this period . Thank you so much for your loyal business. Sharon - Swansway Motor Group
I recently purchased Audi Q7. At Stoke Audi very happy with the purchase and the service I received from Stoke Audi and Nick Porter the sale man.
Not helpful paid a lot of money same problem still not fixed paid a lot of money
Reviewer has confirmed their email address
Stoke Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!
Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership
| Excellent | 27 | |
| Very Good | 1 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 1 |
Stoke Audi
Stanley Matthews Way
Stoke-on-Trent
Stoke-on-Trent
ST4 4DD
01782 488199
https://www.swanswaygarages.com/audi/contact-us/stoke/
| Mon | 08.30 - 19.00 |
| Tue | 08.30 - 19.00 |
| Wed | 08.30 - 19.00 |
| Thu | 08.30 - 19.00 |
| Fri | 08.30 - 19.00 |
| Sat | 09.00 - 17.00 |
| Sun | 11.00 - 17.00 |
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