I purchased my third Kia Sorento in 17 years from Stoneacre Durham last Friday. Richard and Paul’s knowledge and support was outstanding- the whole process was seamless from start to finish. Nothing is ever too much trouble for these two people - the whole experience was fabulous. Many thanks

Excellent service, friendly helpful informative staff, excellent communication throughout, full instruction of dashboard and features given, overall an excellent experience Thank you Paul and Sam

Had the pleasure of meeting Louise at stoneacre showroom Durham She was absolutely lovely so helpful and efficient and very easy to talk to Would definitely speak to Louise next time I am buying a car Thank you

Visited the garage five times, always only one member of staff on sales . Couldn’t guarantee a price on my trade in due to a wait of one year for the vehicle I wanted. All other garages I visited (and I mean a lot) all guaranteed me a price on my car. On collecting a new car for a relative, there was no presentation, no cover over the car in the showroom and car was just parked between other cars on the lot. For a person that’s spent a lot of money and excited for their new purchase, was a real kick in the teeth. From previous visits I had noticed buy a car and get a bottle of wine (wow), but neither that or a cup of coffee was ever offered. It’s a shame Kia’s new range of nice new vehicles are hampered with poor dealerships that get a bad name. They have a long way to go to keep up with other manufacturers showrooms. How other reviews have given a high score, I don’t know. Probably they haven’t visited high end dealerships offering vehicles at similar prices. I buy a new vehicle every two years, unfortunately I won’t be setting foot at Stoneacre Durham unless someone steps in to give it a good overhaul. I don’t just give poor reviews , I also give good reports when needed!

Just bought my second car (Kia Stonic ) from Stoneacre Durham and I am very pleased with it so far. Anthony ,Jack and Richard were excellent to deal with. I enjoyed the whole experience. I would recommend them to anyone looking for a new Kia .

Zoe was lovely from the start, friendly, didn't push us on anything. I would recommend you ask for her if you go there, highly recommended

Anthony Jack and Phil were absolute stars they looked after us so well they listened to our requirements and did their absolute best to give us a top class service. It felt just like we were talking to family members we were made so welcome and we drove away in a car that is a perfect fit for us as a family