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26 reviews from our car dealer reviews community
Leave a review for Stoneacre Grantham
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26 reviews from our car dealer reviews community

Leave a review for Stoneacre Grantham
Leave a review
"Kia Niro hybrid "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Both Christian and Fabio very welcoming and knowledgeable. Happy with the deal I got. Coffee not bad either.

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"Absolutely outstanding service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Myself and husband went to purchase an Abarth, Christian was absolutely paramount in the smooth sale of our new car . I can not forget and I feel it is important to say how incredible Fabio and kieran treated us all the lads where professional and a credit to the company you're bosses should be proud that they have you working for them and representing the company . A very big thank you again we love the car and will definitely come back should we ever want to part with our pride and joy .

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"Back again!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Back to Stoneacre Grantham for my 4th purchase from this dealership. Lukas and the team were exceptional again and found me the exact car that I was after. 10/10 once again.

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"Terrible Customer Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went with our daughter to purchase a new car. Budget £7000 and monthly payment £150. Receptionist greeting not wonderful, she asked the sales man if he was free his answer could be! Downhill from there Carl who was assigned to us kept saying he was new to cover up the fact he did not know answers or payment amounts then told us he had been in the job for 8 months! He said they did not have any cars in that price range then low and behold he said they did a little coral fiat 55 which was just under the price and £155 per month which was perfect. After the test drive went to sign the paper work and the car figure given to us was £10,500 which included a package without the said package it was just under £10,000 and £200 a month !! He expected us to go ahead with the sale until we said to him how could a car just under £7000 before the test drive come back with a £2000 pound higher price tag. Only then did he actually confess he had got the price wrong. We should have walked out then. Next came Julian not much better, said he could find us a car give him 3 minutes. Both escaped to an inner office for a good while, kept fobbing us off. Then we had a third guy who started on about how well the cars were serviced and that is what we are paying for with them the quality. Then said they could get a car in at the price range epic blue but we would have to purchase without seeing it. This was not going to happen. We then left. We looked at the back car park to see if there were any horses belonging to the cowboys who go by the name of a 'sales team'. We went next door to Kia who were professional and knowledgeable regarding their cars. Complained to Head Office who said the Grantham Branch would deal with the complaint which was not going to happen as I had rung them before Head Office. No call from Grantham or Regional Manager or Head Office for an update on the complaint. From Showroom to Head Office no professionalism or care for customers. Will add they were not busy one other customer who left after 15 minutes. Please avoid lots of other Car sales at Spitalgate to choose from and were much more professional that day!!! I would not even give them 1 star but I have to for the review.

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a nearly new Astra Ultimate from Stoneacre Grantham last week and the service and support provided by Kieron was superb. We are delighted with our car and we will definitely be using Stoneacre for all our servicing and future purchases. Can’t rate them highly enough.

"Great "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a second hand Fiat for a good price and was very happy with the service received. Karl went the extra mile to ensure I was completely satisfied with my car.

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"Great company to get a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well I went to stoneacre looking for a mazda which they didn't have but they went out of there way to find me my dream car.Thanks again fabio and Karl ,karl by the way does great videos and sends then to you show tour car when is ready to go. I give 5 stars.

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"I am happy with this company"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got a really good deal with Stoneacre. The sales people are polite and extremely helpful. I would recommend. (I never give anyone a 5 but these people are close)

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"Helpful and pleasant buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I needed for find a medium sized pertol engined vehicle to replace my 2012 Vauxhal 2.2ltr ANTARA. I visited Stonacre grantham and was seen by Sales Executive, Mr Luke Srotey. who help me in selecting my new car, it was a real pleasure to talk to a sales person, who has the customers best interests in mind and was able to answer some difficult questions and give good honest straight forward answers, He is a credit to the company, I will definitely consider obtaining another vehicle from Stoneacre in the future and for my grand children. I am a retired mechanical and electronics design engineer. Ronald Edkins

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"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Joe was very helpful and didn't try to rush me in making a decision whilst still making sure that I was informed

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Dealership Information

Stoneacre Grantham is an Franchise dealership that is based in Grantham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews4.3 out of 5 stars — Rated Very Good
Excellent
22
Very Good
0
Average
0
Poor
1
Terrible
3

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  • Contact Information

    Address

    Stoneacre Grantham
    Spittlegate Level
    Grantham
    Lincolnshire
    NG31 7UH

    Get in touch

    01476 468888
    http://www.stoneacre.co.uk/dealership/stoneacre-grantham

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Grantham

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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