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26 reviews from our car dealer reviews community
Leave a review for Stoneacre Grantham
Leave a review

26 reviews from our car dealer reviews community

Leave a review for Stoneacre Grantham
Leave a review
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently purchased a Seat Leon FR from this dealership. I received outstanding service from start to finish. All the staff I came into contact with during my purchase /exchange were friendly, helpful. I would especially like to mention and thank Kieran who was the top man for collecting my leon ready for Sunday, Kieran has been a diamond becauae he told me that he will get floor mats and sort out the bodywork 👍 I cant thank everyone at Stoneacre Grantham enough I am really happy about my purchase

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"Used car for daughter "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service at Grantham dealership. They were very efficient polite and helpful. Highly recommend.

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"Not enough people in the branch"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have bought two brand new vehicles from the Grantham Stoneacre branch and sadly I have to report the same experiences both times. The buying experience is lengthy and protracted, the shop floor salesmen have to go repeatedly back to the dealer principle for approvals. I understand finance agreements take time but empower the guys at the coalface! The guy I meet either can or can't do the deal, get rid of the middleman. Then there's the service department, they will hassle you to death from the branch and the "head office", ring back the grantham branch and after being on hold for 10 minutes on my mobile I rang the branch on a landline with the engaged tone of my mobile in the background. Someone answered the call and promised to sort and get back to me. First rule of sales is to fulfil your promises, not these guys! I'm still waiting for the return call and I also sent an email asking for a service from another branch(Lincoln Stoneacre). Neither branch has contacted me yet despite letting Stoneacre know of my experiences so far. I would recommend anyone looking to buy any car other than a brand new one to visit Motorpoint in Peterborough over and above the Grantham Stoneacre. Sorry Grantham Stoneacre but what's going on, on hold for 10 minutes, no return calls etc.

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"Warm welcome, very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All the staff at Stoneacre Grantham are friendly and helpful. Wanting to change our car we fell in love with a mini cooper. Our finance wasn't agreeing though but would be with a newer model. Came away disappointed, but Kieran promised he would find us one. 48 hours later we were driving home in a newer, much nicer model all washed and polished for us! You can't beat that for service. Would also like to mention James who helped us too, very honest, frank and genuine. Would highly recommend!

"Dishonest and NO customer focus"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stoneacre in Grantham are always talking there way out of doing warranty work, Lifeline guarantee not worth the paper its written on, I found it cheaper to get work done by Vauxhall directly, Stoneacre Grantham only seem to care about one thing that is improving profits (possibly because vauxhall have given notice to all its franchise partners to start making money) I will be warning everyone I know not to use Stoneacre!!

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"Happy car buyer"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Vauxhall Astra from this dealership back in August and I am very happy with my purchase! the car was nice and clean an din very good condition and up to now I have had no issues with it at all. The dealers were very helpful and friendly and the car was a really good price. I would definitely recommend this dealership to anyone.

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Dealership Information

Stoneacre Grantham is an Franchise dealership that is based in Grantham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews4.3 out of 5 stars — Rated Very Good
Excellent
22
Very Good
0
Average
0
Poor
1
Terrible
3

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  • Contact Information

    Address

    Stoneacre Grantham
    Spittlegate Level
    Grantham
    Lincolnshire
    NG31 7UH

    Get in touch

    01476 468888
    http://www.stoneacre.co.uk/dealership/stoneacre-grantham

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Grantham

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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