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38% Recommend
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26 reviews from our car dealer reviews community
Leave a review for Stoneacre Peterborough Newark Rd
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26 reviews from our car dealer reviews community

Leave a review for Stoneacre Peterborough Newark Rd
Leave a review
"Started off ok but salesman became pushy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were genuinely interested in buying a car after recieving a good enough PX offer from Stoneacre online which is what made us go there. Salesman had no idea about the offers Stoneacre give! He also had no clue about the cars they have available and was trying to push us into buying a car that was £4k above other identical makes years of cars they are advertising! He didn't know much about the company's processes which was frustrating. He did offer us a hot drink which was nice, the usual sort of service but became very pushy and pressurising and rather sarcastic when negotiating the price. We had to leave rather dissatisfied and shan't be returning.

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"Best car dealership ever"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honestly these guys went out of their way for me. We'd had issues with another branch and they sorted them all out within a few minutes and delivered my new car with no issues whatsoever. Consumate professionals and highly recommended.

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have used this dealership for a few years and the team are brilliant and very efficient. I would recommend my friends to check them out when look for a new or used car. Jacob,Mass, and Dom they are worth every penny and the new sales staff I have met are friendly and welcoming too. 10/10 for all aspects of the journey to buy a car with them. I can't thank enough for the consistently high service many thanks again guys.

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"Competence of Service / Bodyshop team"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When you do an oil change and a full service, it helps if you replace the oil filler cap. Otherwise it leaks all over your alternator belt / alternator! The only reason, I dioscovered this was because the "Suzuki Technician" failed to top up the washer fluid on a £189.00 Suzuki Service. I suspect the person servicing my car was not a trained Suzuki Technician as per their customer charter displayed on the garage wall! Also had issue several months ago with body shop, where my car was returned with the tailgate repaired , but with a dent in the passenger door. Despite asking for an explanation as to how this could have happened no reponse was ever received. So far two visits and two disasters, Will not be using this "garage" again based on this terrible performance. Suzuki GB now involved!

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"It is always a good idea to replace the "
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First service washer bottle not filled. Oil cap not replaced oil all over engine bay! Fuel filler release not fixed as requested!

"Well looked after "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I like to say a special thanks to all the guys from stoneacre, Ben who sold me my first car over 7 years ago, working as a team they have managed to get me a great deal and a good car every year

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second time we have bought a new car from this particular dealer the staff are always very helpful and cheerfull and makes it easy to understand the neccesary procedures excellent staff a pleasure to be doing business with you Thank you very much

"New Car …..simple"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was contacted by Dominik to see if I was interested in a new car. Was a good deal so collected it today. Dominik was really great and understood all my needs and could not have been more helpful.

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"New car/cars purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My sister and I purchased 2 x Fiat 500’s in the last three days at Stoneacre Peterborough. We both receiver great friendly service and delighted with our new cars. One 500 Red and a Dolcevita Plus. A big big thanks to Ben for getting things going. To Adam for several phone calls to keep us up to date. Also Kane in finance for making it fun to dive into my wallet😉. A great experience and actually made car buying fun. Well done guys, thank you

"Excellent service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sean and team were very helpful. Excellent service. Car was ready on arrival. Smooth handover. Treated well. Would highly recommend to friends and family.

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Dealership Information

Stoneacre Peterborough Newark Rd is an Franchise dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews2.7 out of 5 stars — Rated Average
Excellent
8
Very Good
2
Average
2
Poor
3
Terrible
11

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  • Contact Information

    Address

    Stoneacre Peterborough Newark Rd
    Newark Road
    Peterborough
    Peterborough
    PE1 5HE

    Get in touch

    01733286932
    https://www.stoneacre.co.uk/dealership/stoneacre-peterborough-newark-road/

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    15%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Peterborough Newark Rd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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