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11 reviews from our car dealer reviews community
Leave a review for Mercedes-Benz of Ayr
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11 reviews from our car dealer reviews community

Leave a review for Mercedes-Benz of Ayr
Leave a review
"Portpatrick"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Survey Any Other Comments? My car was taken into Stratstone Ayr with a management light on. I paid £100 for the diagnostic check. They then said further investigation would be needed and suggested it could be a fault with the timing chain. I was shocked at this as thought that a timing chain fault on a car with 42,000 was not possible. Stratstone Ayr had the car for a week and returned it to me saying that the timing chain was not at fault, but they had fitted a tensioner on the timing chain. When I got the car back it was exactly the same as it was when they took it from me. I spoke to them and they assured me that they were contacting Mercedes Benz as they felt it could be a cam shaft problem. I have got no further with this, as they say now that Mercedes Benz are not interested, but I have since discovered I have an oil leak emanating from the area they worked on. All in all I have been left with a car with an oil leak as well as the problems which have not been diagnosed and have paid Stratstone Ayr £487 for the privilege. If I could give a minus score I would. Have no confidence in Stratstone Ayr or Mercedes Benz at all. Will now have to find some way of getting this problem solved, having already paid Stratstone Ayr for their alleged repair. Facebook Twitter Previous Send

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Dealership Information

Mercedes-Benz of Ayr is an Franchise dealership that is based in Ayr. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews2.5 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
1
Poor
1
Terrible
5

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  • Contact Information

    Address

    Mercedes-Benz of Ayr
    High Road
    Ayr
    South Ayrshire Council
    KA8 0LL

    Get in touch

    01292 293600
    https://www.stratstone.com/dealers/mercedes-benz-of-ayr/

    Opening times

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    Dealership Statistics

    36%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mercedes-Benz of Ayr

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