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Got a call to ask me if I wanted a test drive at Stratstone BMW in Hull. I live 35miles away. Arrived to be told a salesman had taken car home! The salesman promised to deliver the car for me to keep for a day. Waited two days for a call. When I called nobody was available, but they promised to call me back and over 4 hours later no response. I sent an email to the manager, who has not replied yet. This dealer clearly doesn't care about customer service. I couldn't give it less than one star on rating, but zero is more appropriate. I will take my business elsewhere.
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The service at Stratstone in Hull was second to none, the car is brilliant after a couple of niggly things the dealership fixed. They are a brilliant dealership, we actually use them for any work that needs doing to our other cars. I honestly cannot fault them at all they were perfect. This car dealership in Hull has my recommendation.
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Excellent Service and salesman
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Stratstone Hull BMW is an Franchise dealership that is based in Hull. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: BMW
Franchise Dealership
| Excellent | 2 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 1 |
Stratstone Hull BMW
Citadel Way
Hull
North Riding Of Yorkshire
HU9 1TQ
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