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33% Recommend
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3 reviews from our car dealer reviews community
Leave a review for Stratstone Mayfair
Leave a review

3 reviews from our car dealer reviews community

Leave a review for Stratstone Mayfair
Leave a review
"Stratstone Mayfair"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought two cars from Stratstone Mayfair in the last 12 months and the service I have received from Moshin Ahmed has been exemplary. Both cars were delivered within one week of me buying them

"POOR CUSTOMER SERVICE AND NO CAR"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would not recommend Stratstone Mayfair for the following: 1. They took a deposit and claimed they had placed my order for my new car 2. The car never materialised after chasing and then told there was an issue with the order after 3 months of having my money and me thinking the order was placed and the car was on its way. 3. But after calling and finding out about the issue I was told to get my car I would have to wait another couple of months 4. Asked for their complaints procedure 3 Times in writing - Never Materialised 5. I finally demanded my deposit back and compensation, got my money then they went quiet and nothing happened 6. Wrote a complaint to a manager within Stratstone and now months later nothing. Not even an acknowledgement I WOULD NOT RECOMMEND UNLESS YOU WANT POOR CUSTOMER SERVICE, POOR COMMUNICATION AND TO NOT GET A CAR FOR MONTHS AND MONTHS.

"Avoid"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very slow responses, if at all. Only interesting in communicating if there is something to sell to you otherwise, you are ignored. I wouldn't strongly recommend to avoid Stratstone Mayfair at all costs

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Dealership Information

Stratstone Mayfair is an Franchise dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews2.5 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
1

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Contact Information

Address

Stratstone Mayfair
Berkeley Street
London
Greater London
W1J 8DX

Get in touch

http://www.stratstone.com

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

33%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Stratstone Mayfair

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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