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52 reviews from our car dealer reviews community
Leave a review for Swale Car Shop
Leave a review

52 reviews from our car dealer reviews community

Leave a review for Swale Car Shop
Leave a review
"Good little motor and friendly staff "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a fiat 500 from the swale scar shop for my daughter who just passed her test,, salesman made sure all the documents were ready and car was valeted and checked before we picked it up. Tyre replaced where necessary. I noticed a very small chip in pain work which was also done before we collected. All round good service , will definitely use swale cars again. Thanks !

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We collected our Mercedes from Swale Car Shop two weeks ago and are very happy with car and the service we never have left a review before on anything but thanks for everything and everyone at the car sales

"Excellent car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had our new car about two months always nervous about buying a second hand car as it was 6 years old however this car has just came back from the main dealers health check all fine thanks swale car shop.

"Great little car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a little fiesta in July for my sons first car we have just it all checked by our local garage the garage s report came back as a perfect car for the money we spent will definitely go back in future thanks Swale car shop.

"Don’t go near this company!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car from Swale Car Shop last July. We had trouble with the car after only two days. They tried to repair it but didn’t know what was wrong. Refused us a refund so we had to eventually take them to small claims court. They didn’t turn up, we won the case, but they still refused to pay up. We laid out extra court fees and weren’t going to give up so contacted the high court sheriffs. Brilliant, the best thing we did. They applied for a high court writ, and got all our money back within two weeks. Including all our court costs and sheriffs fees. Please take notice of this review and save yourself a lot of heartache and stress. What a shame it’s not possible to go straight through to the sheriffs from the beginning. Had to leave one star because it’s mot possible to leave a big fat 0!!!!

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+7 Found this review helpful
"KEEP AWAY"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please read very carefully - one of our family members bought a car from this company 18 months ago had countless issues with the vehicle which meant this had to be returned several times over and finally rendered it off the road. The Vehicle was clearly not fit for purpose but the owner of the company wouldn't ever accept this to be the case. This matter is still not resolved with a legal battle to recover the cost of the vehicle of which so far has just cost us more money and an extremely stressful and depressing time. My advise would be don't go anywhere near this company and please encourage others not to as well. Cannot post this without any stars so had to put one but doesn't deserve any!!!!

"“Avoid like the plaque”"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The phrase “avoid like the plaque” is fitting for this garage. I bought a Quasqui from here on finance... the car was returned within 3 days because the heating wasn’t working, the geometry of the steering wheel was out, buttons were broken and the engine was making ticking noises... three weeks later we received the car back, heating was fixed BUT the steering geometry was still wrong, the engine still wasn’t correct and we had the added bonus of an empty fuel tank and cigarette ash on the back seat... Had to get a independent assessor out to look at the vehicle to see if we were telling the truth... Swale refuse to pick this up and, it’s only because we have it on finance, that anything is being done... to add insult to injury the car broke down 10 miles from my house and had to get towed back home...

"Keep away"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was sold a Zafira 10 plate and was told that any thing wrong that was highlighted in the inspection report I got after purchase would be fixed. Vaxhaull inspected and told me the gearbox was faulty and needed a new gear box which would cost 2700 when I brought the car for 4000. The garage don't tell me about faults picked up on the fault machine I only found out coz the dopey mechanic (who needs to view you tube videos) left the machine in my car and I saw it. Keep away and do not use Swale Caar Shop.

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"Great service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought small second hand Punto which developed a couple of faults after a couple of weeks. It was taken straight in and dealt with, no quibble and the nice mechanic, Andy, fixed everything and went above and beyond to make sure the job was done properly. Very grateful. Thank you

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+0 Found this review helpful
"Avoid"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nice to talk to initially but if you have a problem, even in the first month they will try to get out of repairing the vehicle. I had an issue with my car which would be covered in the 3 month warranty and they said they wouldn't fix it. Happily on this occasion my finance company are covering the cost. If I was you I would shop elsewhere as they don't check vehicles properly.

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+3 Found this review helpful
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Dealership Information

Swale Car Shop is an Independent dealership that is based in Sittingbourne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
52 reviews2.8 out of 5 stars — Rated Average
Excellent
22
Very Good
0
Average
1
Poor
7
Terrible
22

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  • Contact Information

    Address

    Swale Car Shop
    St. Michaels Road
    Sittingbourne
    Kent
    ME10 3DN

    Get in touch

    01795 426700
    http://www.swalecarshop.co.uk

    Opening times

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    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    13%
    Percent of reviews responded to by this dealer

    Additional Information About Swale Car Shop

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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