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16 reviews from our car dealer reviews community
Leave a review for Swanson Ford
Leave a review

16 reviews from our car dealer reviews community

Leave a review for Swanson Ford
Leave a review
"AVOID - BUY ELSEWHERE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Son bought car from Swanson Motor Company in January. Had some problems with the vehicle which the owner tried to blame on my son. Owner very rude when trying to deal with him. Vehicle taken in several times, faults acknowledged by dealership but not fixed. Vehicle returned to son damaged. Dealership now ignores any letters and emails sent to him. We cancelled service plan because of their poor service, and contract entitles us to full refund of service plan - still waiting for a full refund of service plan 4 months later. Plenty of other dealers around who might value your business which Swanson's doesn't!

"poor customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying my car was not a problem, it was once the sales plan ran out the service become poor. When challenge on the poor customer service both managers said I could take my business else where without even listening to the complaint. The general manager said the owner does not like complaints by email and the owner said my complaint was too long and that he will get to the point. excellent for taking your money very poor at being able to manage complaints.

"freelander2"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we have just bought a freelander2 at the Swanson Motor Company trago site, it was a pleasure to go there the sales team were very helpful, we would go there again 100%

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"Took too long doing repairs"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not very Knowledgeable Salesman...I knew more about the car than he did. The cars air con was not working which the trader took 2 or 3 weeks to repair and it took them 3 or more attempts to do so. I've had the car since April now and since then I have had no more problems but would have liked better service when it came to fixing the problems I did have in the beginning.

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"MHarrison888"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a brand new 65-plate Fiesta ST-2 from the excellent team at Swanson Ford! Hassle free, excellent part exchange price and super friendly customer service. I know that Swanson Ford will look after me and my ST for a good few years!

"Poppypink"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an absolutely fantastic experience from start to finish at Swanson Motor Company. I highly recommend.

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Dealership Information

Swanson Ford is an Independent dealership that is based in Newton Abbot. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews3.1 out of 5 stars — Rated Average
Excellent
7
Very Good
2
Average
1
Poor
0
Terrible
6

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  • Contact Information

    Address

    Swanson Ford
    Newton Retail Park Pottery Road
    Newton Abbot
    Devon
    TQ12 3BN

    Get in touch

    01626 352000
    http://www.swanson-ford.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Swanson Ford

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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