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24 reviews from our car dealer reviews community
Leave a review for Sytner Chigwell BMW
Leave a review

24 reviews from our car dealer reviews community

Leave a review for Sytner Chigwell BMW
Leave a review
"service as required"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Minor blips, Tom at Sytner BMW in Chigwell resolved those.

+1 Found this review helpful
"Avoid- not real mechanics"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Sytner BMW in Chigwell is a lazy BMW dealership that don't fix cars properly. Poor communication and awful customer service skills. They avoid fixing your car even though it's under warranty! Should really be no stars. Avoid!

Reviewer has confirmed their email address

+9 Found this review helpful
"Brand New 2 Series breaksdown in days "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Brand New 2 series broken down within 1 week of buying. These things happen unfortunately, but the customer service and help from BMW Sytner Chigwell was non existent. I logged a call with the issue and was told to expect a call back, help and resolution to our issue. We received nothing of the sort and we had to chase only for their service and sales department to fob us off. Clearly only interested in their commission from sales. Stay well away from this dealership. Busy and hectic all about the sale

Reviewer has confirmed their email address

+6 Found this review helpful
"Joy ridding in my BMW"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I put my 11 month old BMW i8 for a couple of warranty problems. Only to find the staff at Sytner Chigwell had been caught joy riding in my car! The MD denies this even though staff were seen by my sister in law. Sytner BMW in Chigwell have lied and then admitted certain things once proved lying! Head office is not interested and backing MD inferring my sister in law got it wrong! This is an i8 with a private plate! They said they had to drive the car in sports mode so as to charge the car and were doing me a favour!! Really.

+7 Found this review helpful
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Dealership Information

Sytner Chigwell BMW in Essex is the official authorised BMW Centre located in the heart of the Epping Forest District covering Chigwell and surrounding areas such as Loughton, Woodford Green, Buckhurst Hill, Ilford, Ongar and parts of East London. We are easily accessible via car or within a couple of minutes' walk of Debden Station conveniently located on the Central Line into London.

Whether you are looking to purchase a New or Approved Used BMW, looking to extend your Corporate Fleet or in the initial stages of a purchase our experienced Sales Team have the knowledge to assist you; along with our BMW Product Genius to demonstrate the latest technologies or answer any technical questions you may have.

Our site also boasts an Aftersales department where you can sit down and enjoy a coffee whilst our fully trained BMW Technicians will Service, MOT or repair your BMW back to health using genuine BMW parts. In the unfortunate circumstance that you should scuff your bumpers, alloy wheels or are in need of major accident repair, our BMW Approved Bodyshop will be on hand to restore your BMW to its original finish.

We strive to continuously deliver the highest levels of customer service for both our sales and service customers, should you wish to discuss your experience with me then please don't hesitate to contact me on 020 8418 7600, alternatively call into the showroom.

We look forward to welcoming you to our centre soon.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews4 out of 5 stars — Rated Very Good
Excellent
17
Very Good
1
Average
0
Poor
1
Terrible
5

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  • Contact Information

    Address

    Sytner Chigwell BMW
    Langston Road
    Loughton
    IG10 3UE

    Get in touch

    020 8418 7600
    https://www.sytnerchigwellbmw.co.uk/

    Opening times
    Mon 08:30 - 18:00
    Tue 08:30 - 18:00
    Wed 08:30 - 18:00
    Thu 08:30 - 18:00
    Fri 08:30 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Sytner Chigwell BMW

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