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13 reviews from our car dealer reviews community
Leave a review for Nottingham Audi

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13 reviews from our car dealer reviews community

Leave a review for Nottingham Audi
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"Dishonest "
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Simply avoid buying a car from Nottingham Audi. There are plenty of dealers and other brands that will treat you far better. They were misleading and don't want to know when there is a problem. If you must by an Audi, make the effort to find a better dealership even if you have to travel a little out of the city. If I could give a minus rating, I would. You have been warned.

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"Great service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a previously disappointing experience at Nottingham Audi resulting in buying a car elsewhere, I went in apprehensive. I was greeted by Roger who listened to exactly what A3 id like and matched my requirements. So pleased with my new car and very happy the attentive and friendly service. Thank you Roger!

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"If I could give no stars I would ....."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was sold my car at Nottingham Audi on the basis of a 5 year service plan. This turns out to be a 3.5 year plan - so the car was mis-sold. Rude, completely unbothered attitude. Neil Jarvis couldn't even be bothered to return my call, that's how much they value their customers. I will never set foot in that place ever again. Will be going to Lincoln Audi in future just like everyone else.

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"Customer centric"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nottingham Audi are amazing. Visited four car dealer showrooms, and these guys topped them all, with hospitality, service, welcome and care. Between Leah, Roger, Duncan and Jonathan, we could not have asked for better service or better customer care. Personable and warm, without guile, genuinely interested in us as people and listened to our needs and what we were looking for, providing us with what felt like a highly personalised customer experience. In contrast to other dealerships who engaged us in what felt like their sales agenda, Leah, Roger, Duncan and Jonathon placed our wants and needs in the driving seat of their engagement with us. We wanted to begin with a test drive and unlike every other dealership that is what they started with, and carefully ascertained our thoughts and thinking and brought their expertise and insights alongside what we were looking for, ending in an excellent purchase for us resulting from a brilliant customer centric approach. Each visit and appointment we have had with them was characterised in the same manner, and even if they weren't dealing with us directly in that stage in the process, remembered us and took opportunity to come over and say hullo. Genuinely nice bunch.

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"Audi A6 black edition"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi everyone plz do not buy any car from Audi Nottingham al liars an leading customers on many problems I had with car very hard to communicate with staff always me ringing for update useless manager.

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"Outstanding Service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a 2014 plate Q3 from the Nottingham Audi garage, not knowing a huge amount about cars I called many times with lots of different questions and also a check list of exactly what I was looking for. I have to say they were amazing, they could not have been more helpful they bent over backwards for me, James even delivered my Q3 to Shropshire and took my part exchange away. I work in customer service, which makes me a pretty hard task master. They definitely delivered and I love my Q3 – Huge thanks Nottingham Audi.

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"Dreadful "
1 out of 5 stars See
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We have had nothing but upset and stress from these people.Argogant and very rude.Buy a new Audi else where and not from Sytner Audi Nottingham.

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"Charged £218 for a 'free inspection'"
1.6 out of 5 stars See
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Vehicle cleanliness
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Resolving issues

In December 2016 Audi UK asked me to take my car into a dealer for its free 18 month visual inspection. My car is a 2015 A3 e-tron, which I had to buy from Audi Leicester (I could not buy it from my local dealer in Nottingham). When I came to pay the bill (on 12 January 2017) I was asked to pay £218.40 (not free!). I complained about this, but the service assistant said it was necessary. Subsequently, I found that this £218 'Service was scheduled for the earlier of 19,000 miles and 2 years. My car is 18 months old and has covered 9,600 miles, so was not due for the service. The invoice says I should contact Neil Jarvis if I am not extremely satisfied. I have asked Neil Jarvis for a refund (by e-mail) and haven't received a reply. Also, I have phoned Audi Nottingham, and Neil Jarvis seems to never be available, and, despite promises, he hasn't telephoned me back. My previous experience of Audi Nottingham has been good (I purchased my first A3 in 2006 and have always used them for servicing). However, my recent experience has been most unsatisfactory. A friend who has an A3 was given this inspection and not charged at Derby Audi.

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"Janster"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Audi from another dealer a distance away (best price) but Audi Nottingham was my local garage for servicing I booked my car service well in advance. However the day prior to the scheduled service, I receive a courtesy call to check the time which had been logged as 2 hours before the original agreed time. The caller offered me a complimentary breakfast which I duly chose. On arrival there was no sign of any breakfast or offer of an alternative The customer service I received was very poor,

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"Alan Richardson"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ive had a horrible service from Audi Abbeyfield Road in Notts. I was given a original date of before xmas until dealer went on holiday which then delayed delivery till the 30th Dec as car didnt get ordered till a week later which i accepted. Im now being told that the second date they gave me of 30th December that there going to struggle to get me in the car by that date, im supposed to be a priority yet they still cant get my car after 8 weeks, they have had my deposit in AUDI accounts making interest for the last 10 weeks. I didnt expect this kind of service from a top class dealership, im totally disgusted and very close to canceling my order, if i was you and you want an AUDI i wouldnt go Abbeyfield Road Nottingham!!!

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Dealership Information

Nottingham Audi is an Franchise dealership that is based in Nottingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Audi
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Address

Nottingham Audi
Lenton Industrial Estate 11 Abbeyfield Road
Nottingham
Nottinghamshire
NG7 2SZ

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0115 988 2820
https://www.sytner.co.uk/audi/dealer-locator/nottingham-audi/

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38%
Would recommend this dealer to family and friends
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