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I purchased a 2014 plate Q3 from the Nottingham Audi garage, not knowing a huge amount about cars I called many times with lots of different questions and also a check list of exactly what I was looking for. I have to say they were amazing, they could not have been more helpful they bent over backwards for me, James even delivered my Q3 to Shropshire and took my part exchange away. I work in customer service, which makes me a pretty hard task master. They definitely delivered and I love my Q3 – Huge thanks Nottingham Audi.
We have had nothing but upset and stress from these people.Argogant and very rude.Buy a new Audi else where and not from Sytner Audi Nottingham.
In December 2016 Audi UK asked me to take my car into a dealer for its free 18 month visual inspection. My car is a 2015 A3 e-tron, which I had to buy from Audi Leicester (I could not buy it from my local dealer in Nottingham). When I came to pay the bill (on 12 January 2017) I was asked to pay £218.40 (not free!). I complained about this, but the service assistant said it was necessary. Subsequently, I found that this £218 'Service was scheduled for the earlier of 19,000 miles and 2 years. My car is 18 months old and has covered 9,600 miles, so was not due for the service. The invoice says I should contact Neil Jarvis if I am not extremely satisfied. I have asked Neil Jarvis for a refund (by e-mail) and haven't received a reply. Also, I have phoned Audi Nottingham, and Neil Jarvis seems to never be available, and, despite promises, he hasn't telephoned me back. My previous experience of Audi Nottingham has been good (I purchased my first A3 in 2006 and have always used them for servicing). However, my recent experience has been most unsatisfactory. A friend who has an A3 was given this inspection and not charged at Derby Audi.
I purchased an Audi from another dealer a distance away (best price) but Audi Nottingham was my local garage for servicing I booked my car service well in advance. However the day prior to the scheduled service, I receive a courtesy call to check the time which had been logged as 2 hours before the original agreed time. The caller offered me a complimentary breakfast which I duly chose. On arrival there was no sign of any breakfast or offer of an alternative The customer service I received was very poor,
Ive had a horrible service from Audi Abbeyfield Road in Notts. I was given a original date of before xmas until dealer went on holiday which then delayed delivery till the 30th Dec as car didnt get ordered till a week later which i accepted. Im now being told that the second date they gave me of 30th December that there going to struggle to get me in the car by that date, im supposed to be a priority yet they still cant get my car after 8 weeks, they have had my deposit in AUDI accounts making interest for the last 10 weeks. I didnt expect this kind of service from a top class dealership, im totally disgusted and very close to canceling my order, if i was you and you want an AUDI i wouldnt go Abbeyfield Road Nottingham!!!
Car is fantastic Dealer was great until they had the money in their account. After that I was merely an inconvenience.
Yes i would recommend Sytner in Nottingham. Had to work hard to haggle down to the price i got with the caveat of getting the most to your money. Helpful and friendly service so overall a good experience when purchasing my Audi A5.
This is a review for Sytner Group Nottingham Audi, Abbeyfield Road, Nottingham. Nottinghamshire. NG7 2SZ
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Manufacturers: Sells a variety of makes and models
Lenton Industrial Estate 11 Abbeyfield Road
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