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Very poor customer after sales service, which was only resolved 6 weeks later after writing to head office. I have since returned this car and bought another from a different Ford dealership. I would not recommend buying from TCHarrison, Ford. It has been a costly, frustrating and time wasting experience dealing with a dealership, who don't care about customers after they have received your money!
Matt from T C Harrison Ford Derby in response to Very poor after sales service
Thanks for taking the time to review TC Harrison and I am sorry we didn't meet your expectations on this occasion. Please send more details of your review to digital@tchgroup.co.uk.
T C Harrison Ford in Derby were spot on, there has been a few wee bits and pieces needed doing to the car but nothing major, overall I'm satisfied with the dealership and the car.
Reviewer has confirmed their email address
T C Harrison Group Derby were very good at giving me information that I needed and very forthcoming with this, no need to chase them. They knew the car (which was a Peugeot) and the process well and made sure I knew what I needed to know. The car has been faultless and I would recommend them definitely.
Reviewer has confirmed their email address
I bought my car from there x lease site when I got home found there was no mot or service book in the car pack phoned numerous times now and still nearly six months later still not got them .
Reviewer has confirmed their email address
T C Harrison Ford Derby is an Franchise dealership that is based in Derby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
T C Harrison Ford Derby
Stadium View
Derby
Derby
DE24 8JH
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