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just to say what wonderful and helpful service i recieved from simon roberts he was very understanding of what i wanted and i collected my new car yesterday,also the rest of the team were very helpful re my service plan options (have taken 3 year plan)also very important a nice cup of coffee. thanks hyundai cheshire oaks. Marshall 09/03/24
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Would just like to thank Alan holdings for all his patience and help in the purchase of my tuscon, no pressure just very helpful,,thank you so much ,best wishes ,Chris bowen
I was approached by Craig in Hyundai Cheshire Oaks. We sat down and spoke about the options. Let me go away and think about it and was not pushy at all. Very happy with my new car and happy with the service Craig provided. 10/10 - excellent service and would be more than happy to do a sale with Craig again.
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The best experience we've had buying a new car. Colin Smith went above and beyond helping us choose the right car and having everything in place for a smooth exchange today. We will highly recommend you to our friend's and family.. Thank you
We have recently purchased a Tucson and found the whole process was made very easy by the patience and professionalism of Simon Roberts. He helped us choose exactly the right model for our needs and went the extra mile to make the experience smooth and pleasant. He is everything you would wish for in a salesman, even arranging for the car to be delivered to our door due to health issues. He has advised us on finance and service plans, again tailored to our needs. He was always polite, cheerful and willing to listen.
Reviewer has confirmed their email address
Alan took time to deal with both sale and handover. He was very thorough, explaining in detail all the features of my new car. Handover process was very professional and thorough. Can’t recommend him enough.
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Fab customer service
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From start to finish Andrew was great. I was told everything clearly and he took time with me. I felt a person not a number
When we collected our Tucson hybrid, the sales people took over an hour to understand how to process the order in their computer system. There was no handover process where controls and configuration was explained, just a 'here are your keys, goodbye'. Their CRM system is really poor, with useless service reminder emails. Tried to call the number on the mail and kept on hold for 25 minutes then find out that the price I would have to pay is nearly 3x that of the indication on the email (despite it having a picture of my car). The car is OK, but it's the dealership experience that drives return custom. Guess what .....
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I popped in to the showroom today, needed a little part for my i10 tyre. Jo, an assistant got what I needed so quickly, lovely lady, rare to get such friendly attentive service. Thank you Jo.
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Cheshire Oaks Hyundai is an Franchise dealership that is based in Ellesmere Port. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Cheshire Oaks Hyundai
1 Oakland Street
Ellesmere Port
Cheshire West and Chester
CH65 9LF
0151 230 8445
https://www.holdcroft.com/locations/1996/cheshire-oaks-hyundai/
Mon | 09:00 - 19:00 |
Tue | 09:00 - 19:00 |
Wed | 09:00 - 19:00 |
Thu | 09:00 - 19:00 |
Fri | 09:00 - 19:00 |
Sat | 09:00 - 18:00 |
Sun | 11:00 - 17:00 |
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