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I called to talk about a £23000 range rover. Spoke to David, very un friendly response, seemed like I was doing all the talking. To the point where it felt awkward. My gut feeling said run a mile. I certainly wont be driving to Kent now after the call. That said I did give David at Brookside 1 star as he bothered to pick the phone up. .
Saw the car I wanted - it had to be special as was upgrading from 2002 Jaguar XJ8 SE Auto - the last of the classic Jaguars. Decided on XF 3.0 Turbodiesel Auto Premium Luxury 2009. Really lovely car. Phoned Dave, met and had a test drive, purchase was smooth, no worries, Dave very knowledgeable and friendly. Just been to Scotland and back - very smooth pleasurable drive. Brookside appear to have many prestige type cars which although not cheap are certainly not overpriced - I could have paid a lot more for the equivalent at other dealers. Am really happy thus far, thank you Brookside Group - Dave. Graham H
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I found the rare lexus sc430 I had been looking for at Brookside. The only problem was that it was 180 miles from my home. I rang David and explained that I needed a full description of the condition of the vehicle and an approximate value of my car for p/X. He was very helpful so I travelled the following morning with a degree of hesitation. I arrived early and David explained he had a customer about to arrive to collect a car and would be a little while. He gave me the keys and allowed me to text drive the Lexus at my leisure. It was great and when we negotiated the deal he gave me a very fair price for my car. I have had a small issue with the car but he encouraged me to take it to my local Lexus agent and the problem is now sorted. To conclude: This has been a very enjoyable experience with David and Brookside and I would thoroughly encourage others to deal with them. I have now good the car I wanted and the only down side. IT TOOK ME 800 MILES TO GET IT!!!!
I am really impressed with The Brookside Group! I purchased a Volvo V50 from them back in July and its been perfect! I have even driven it to and from the south of France 5 times and it's not let me down! The dealer was really helpful! he even helped me with the tax. They have an excellent fleet of cars at this dealership and I would definitely recommend them.
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Bought a car on finance, explained it was for my wife to drive with my 3 young children in. After 3 months it started cutting out both whilst at a standstill and moving, I contacted the dealer who told me he couldn't get it looked at for weeks, he eventually did, returned it and same again, he then had it back for 2 months, the telepathic box recorded him thrashing the car regularly, he returned it, still not solved problem, he's got it back for 3rd time, iv told him I would like to swap it for a different car and he has refused, and told the finance there is nothing wrong with the car.....but doesn't want it back :/ I wonder why? after he's got your money he turns onto a very arrogant horrible man
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I am happy with my Mercedes from The Brookside Group. It was clean and in good condition and I have had no issues with it at all. The dealers were very helpful and knowledgeable and I would recommend the dealership to friends and family.
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Excellent service from The Brookside Group! I have recently purchased a land rover from them and its great, had no issues with it at all and it was a very good price. I would happily recommend this dealership to my friends.
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Brookside Motor Group were lovely, my new VW is by far the best car I've ever had I honestly couldn't be happier. I would recommend anybody to them they get things done quickly and easily and they take pride in the cars they sell. In fact I had a problem with one of the seat belts and they've booked me in to fix it with no hassle.
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The vehicle from the brookside group was very good value for money but I have had issues with the dealership since I have had to fix the car myself as they didn't give me enough information about the warranty but there car is running fine now
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Absolutely fantastic!! Although I had a problem with the vehicle a few says later they took it away and fixed it all themselves and provided me with another car whilst they fixed it! They were super helpful every question I had it was answered nothing was ever unclear
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The Brookside Group is an Independent dealership that is based in Tonbridge. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
The Brookside Group
Manor Buildings Powdermill Lane
Tonbridge
Kent
TN11 9AS
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