When I collected my Range Rover I was told it had been checked out by their specialist Range Rover garage in Leamington spa and confirmed it was good to go, 2 days latter I took the car to my garage to have a service as there was no service history with it, I had call from my garage telling me you have a problem all the tyres are illegal the off side LED brake light not working, body to axcal bolts are missing, the 2 front brushes perished and prop shaft central bearing perished, the car was not road worthy, I informed the car company straight away and the after service guy was rude very rude but it was agreed the car would be recalled and all the above would be recited, they would call me with a date, after many calls and emails to them since I have had no response, in fact the only email have have received from this outfit was day one asking for my deposit, I am now going Legal to recover my costs, I only wished I had reviewed the reviews before purchasing, I have paid £500 for a warranty that’s totally worthless, these people are untrustworthy and should be avoid at all costs, it’s cost me over £2k to but my vehicle right and road legal, please please please stay away from this cowboy outfit

I recently purchased an audi a5 from them, it's awesome as described, Would like to say big thank you to Pete he sorted everything very promptly, The only thing he couldn't sort was the weather, Top job

Just got back from a horrible experience with this most unpleasant operation. The car we bought was immediately faulty – BMW 3 series reg NK59GXC – probably best avoided. We almost ran out of time to seek a refund (30 days – if you have a problem immediately look at Citizens Advice online which gives very good guidance against horror companies like this) as the company gave us the runaround. As with other negative reviewers, the company don’t return calls or emails and so I did not trust them to return my money. I can vouch that the abuse the company dish out online is matched in person. I had two of them shouting at me – but only when I was on my own and after a couple of customers had left. I even considered calling the local police just as a way of getting them to back off – it would have been an overreaction as they were just trying to intimidate and were probably unlikely to be violent. Perhaps it would be wise not to be alone on such a visit. I refused to hand over the documents until I had received the refund into my account. I was informed this was done and asked again to hand over the docs. On checking, no funds had arrived – ‘apparently’ the transfer did not go through due to security checks by their bank. 15 minutes later, the money had arrived, and I left, relieved to be away from such hostility. Remember: Pete’s role is to give lots of technical info designed to make you think a problem is being tackled, but the real aim is to get you past the refund rights you have during the first 30 days. Adam’s role is to abuse anyone who has a complaint and he will use confidential information about you such as your credit rating (see negative review of Michael Benfield-Thorpe), fortunately did not use finance. Mandy, the receptionist, appears nice and presents a pleasant front of house, but maybe that is misleading because I cannot see how nice people would continue to work for a firm that is so openly and consistently abusive to customers with any form of complaint.