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Lovely new fiat from the car company. niall took his time to answer all of my questions, really helpful thank you.
Staff from The Car Company in response to Yes
Thank-you for taking the time to leave this review :)
Staff from The Car Company in response to Good service
Thank-you for taking the time to leave your review :)
I went to these guys for a BMW 3 Series Touring. I had my loan in place through a big on-line broker but asked if they could beat it BUT specifically requested NO HARD SEARCHES. One soft search later & they had me set-up with Blue Motor Finance, who I had not heard of before. The loan is a bit like a credit card, so if I make payments over & above my Direct Debit, the future payments are all reduced. I think this is a great idea and don't know why more car finance companies don't offer this. Very happy with the service & would not hesitate to recommend,
Reviewer has confirmed their email address
Three guys in a office that housed more than one company. The guy that showed me the cars I was interested in was wearing a top with one of the other company names on (not Car Company), so I suspect they operate multiple businesses from this premises. Perhaps it was prejudiced of me, but The Car Company name itself didn't bother me, but "ShowKarz" did, and that is the name of one of the companies on the door, and was the name of the logo on the sales man's jumper. Sorry. If you trying to sell a Range Rover then a Z in your company name, unless it should be there is only going to be off putting. First impressions. These guys don't seem to care about first impressions. I went to look at two different cars. Both Range Rovers. Despite three guys in the office, I wasn't allowed to view the car without a salesman. I had to wait for the only one of the three who was on the phone to finish doing some finance deal over the phone. The others were not willing to show me the cars. I had driven a round trip of over 100 miles to see these cars. First impressions were getting worse. The salesman I had knew nothing of either of the car's history. One of them he said he could only start it for a short while and not run it long. I wasn't able to test drive either. On the second car it took him a long time to find the keys and he said the battery was flat. The second car hadn't been prepped and again he knew nothing of the car. The first had allegedly been prepped, but little more than a wash and a hoover. It had a very obvious repair to the bonnet, that even in the dim light of their unlit unit was clear to see. There wasn't really the space to get a good look around. I couldn't even open either boot properly and the second car the rear door refused to open. Clearly these cars needed a good look over. I didn't feel that the guy knew his cars, or he didn't want to say anything that might set an expectation or standard that the car should live up to. I didn't get a good feeling from them. I've been to a few dealers in the last days, and these came across as the worst by a long way. The unit they have doesn't inspire confidence, nor does their office space, nor their pitch or presentation of their vehicles. I asked about warranty - standard mandatory three months. I asked if that could be extended. I was told yes, but no more detail was forthcoming. Had the warranty been explained and I was reassured that it was water tight and appropriate for a Range Rover I might have taken one of the cars and dealt with any issues arising via warranty, but I didn't feel he knew enough to explain the warranty and more importantly they did not inspire trust or confidence in how they would handle things. Having read on here, then I can see that some people have had some extremely frustrating experiences, that kind that one would never want to expose themselves to where they are given the run around, phone calls unanswered, fobbed off, and to be honest, first impressions were that they were a bit like that. In this day and age when there are so many honest traders who have built a reputation on honesty and integrity I do walk away from any garage that doesn't give me the right feeling, and these didn't. I have spent hours going over some cars in the past, but within minutes I was walking away from these guys and actually not really knowing why other than my instincts were telling me to walk away. However, reading on here I am really glad that I did walk away.
Staff in response to Not impressed by anything
*Three guys in a office that housed more than one company.* Motor Car Centre Ltd has been trading 20 years BUT does trade as THE CAR COMPANY (car sales) & ShoKarz (finance). *The guy that showed me the cars I was interested in was wearing a top with one of the other company names on (not Car Company), so I suspect they operate multiple businesses from this premises. Perhaps it was prejudiced of me, but The Car Company name itself didn't bother me, but "ShowKarz" did, and that is the name of one of the companies on the door, and was the name of the logo on the sales man's jumper.* I think this says a lot more about you than it does about it us. ** Sorry. If you trying to sell a Range Rover then a Z in your company name, unless it should be there is only going to be off putting. First impressions. These guys don't seem to care about first impressions.** An odd thing to say as we've just invested heavily in a brand new showroom. Quite a way from our original portacabin & outdoor pitch. ** I went to look at two different cars. Both Range Rovers. ** Yes, you came in to test drive two cars back to back. Without an appointment. You expected us drop everything (even hovering over a salesman whilst he was mid phone call) and accommodate your demands. I could go on and on but there's no need :) Thankfully, both cars went to a good home not long after you popped in.
I wanted a Fiat 500 and their finance team sorted me a no deposit deal with no guarantor and under 100 per month.
Reviewer has confirmed their email address
Adam at The Car Company financed an Astra VXR for me. The deal was done start to finish in 1 day - applied for finance, got approved, drove the car & went for a coffee whilst it was MOT'd and valeted, before collecting around 4pm
Reviewer has confirmed their email address
I bought a BMW from The Car Company which within two days the engine management light appeared to warn me that there was an engine issue. An oil leak and a head gasket issue was discovered by an RAC independent inspection. I approached the owner. He was rude and aggressive and told me that I was not entitled to a refund. He took it away for five days to fix. Five days after driving the engine management light appeared again. I tried contacting but the after sales team is never available to speak to. You have been warned. Think twice before buying from the Car Company.
Barry stevens in response to You have been warned! Buy elsewhere!!!
I brought a red Bmw off them the guy on the phone was rude and before I brought the guy I would be called so many times over the phone I think the guys name was hamza that I dealt with. I had a oil leak in the car looked like a dodge job on the oil sump plug they used glue to sick it together. I went back the guy was rude and didn’t want to help but he knew he had to. Told me there was no oil leak when I went back to collect it. I want anyone else thinking about buying a car from them to stay away their cars are dodgy and their service is just astonishingly rubbish. I’m so happy I got rid of the car saved my self the grief
Maria in response to You have been warned! Buy elsewhere!!!
Please take heed as this is an unscrupulous car company. They tried to rob me of £250 because within 24 hours I cancelled a viewing of their vehicle. I had sensed dishonesty! Honestly prevailed with the law in the end.
Took car back twice because of oil leak, second time they had it for two days and "fixed" the leak by putting a big sponge on the drip tray to absorb the sponge for a while to make me think that the oil leak had been fixed. I phoned up for advice a few times to but the after sales man wasn't in and Adam would not speak to me at all.."you'll have to speak to after sales" is all he'd say.. My advice is don't go anywhere near The Car Company in Leamington Spa.
The Car Company is an Independent dealership that is based in Leamington Spa. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
The Car Company
Station Approach
Leamington Spa
Warwickshire
CV31 3NN
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