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60% Recommend
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5 reviews from our car dealer reviews community
Leave a review for The French Car Centre

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5 reviews from our car dealer reviews community

Leave a review for The French Car Centre
Click on the stars to start your review
"Rude,... and Overpriced!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

... I see the 'Rude Staff' comment before... and I thought it was just my experience! However, I have used this company in the past, and swore I would NEVER use again... as they unsuccessfully 'attempted' to fleece me on a repair bill, then made rude, and indeed a pathetic threatening comment! if you expect a good 'customer experience', and value for money, don't come here... my advice: STAY CLEAR OF THE FRENCH CAR CENTRE... Oh, and by way of automotive sector knowledge; I come from a knowledgeable, in depth motor trade background. Terrible company... just Terrible.

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+3 Found this review helpful

Paul J from The French Car Centre in response to Rude,... and Overpriced!

Hello, I read your comments with interest. I am sorry you felt were treated this way. We always try to give a good level of service, but even the best do not get it right all the time. I was not aware of your issues with us but I would be happy to discuss them with you to resolve it, please give me a ring on 01242255355. We have many customers who use us on a regular basis and are happy with the service and our pricing. We are AA and RAC approved, they both visit us to carry out various checks, pricing and customer service is high on list. Regards Paul

"Rude office staff "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called in today to try and book my car in for a full service on a Saturday to be snapped at by a, woman on the desk just plain rude that they don’t do service on a Saturday even though they’d the only day they have ever serviced my car ?? . Never again , that’s two customers gone elsewhere from now on shame because the mechanics are very good, oh and FRIENDLY . I have used them quite a few times before for servicing and repairs but after my experience today I think I would rather pay main dealer prices and receive a decent level of service and polite staff !!!

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+1 Found this review helpful

Joe in response to Rude office staff

I concur... Rude Rude Rude!... Unprofessional company.

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"review for french car centre"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I spotted The French Car Centre on my way to work one day and nipped in to take a look around, I had a quick chat with tony about what I was looking for and he found me a Peugeot 207 which was ideal and less than what I was expecting to pay. From that point on it was a very efficient process, he did everything I asked and I picked it up within a week.

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"Nikki"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was excellent. Tony Hughes was friendly and professional, he showed us the vehicle that we had previously rung and asked to view. The car was immaculate, we test drove and bought it that day. Tony delivered our car to us on time and we were very impressed at the overall service

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"Becky Alice"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dont have a clue about cars, they were so helpful at the French Centre in answering my questions and helping me out in genral. Like ive said as a car buyer i dont really know whats good etc so when they explained things so well it put me at ease and find out what i really wanted., which was a lovely Mini One, ive not had any problems since the day i first drove it so i do know thats a great sign. Thank you

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Dealership Information

The French Car Centre is an Independent dealership that is based in Cheltenham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3.4 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
2

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Contact Information

Address

The French Car Centre
Kingsditch Lane
Cheltenham
Gloucestershire
GL51 9PB

Get in touch

http://www.frenchcarrepairs.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

60%
Would recommend this dealer to family and friends
60%
Thought the dealer was knowledgeable and helpful
50%
Thought issues were resolved quickly and easily
40%
Percent of reviews responded to by this dealer

Additional Information About The French Car Centre

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Directors: XXXXXXXXXX
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