173 reviews from our car dealer reviews community
Leave a review for The Motor Arena
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173 reviews from our car dealer reviews community

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"Criminals."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m in shock. I can’t believe that this company is allowed to continue trading. They are nothing but criminals. Each and every one of them. Selling faulty unroadworthy cars, it’s all an act. Once your money has been transferred all contact is gone. They do the upmost to avoid your calls pretending the manager Maz is not in the office when you call. They save your number and do not pick up purposely. They are rude, they hang up on you, they lie on all documentation and are literally putting peoples lives at risk on a daily. Clearly this isn’t an isolated incident. I am now in the process of taking this company to court. They need to be closed down once and for all and never allowed to work again, any of them! It’s so disheartening to know there’s people out there that can sleep at night knowing how they treat customers! I’ve had threats if I don’t stop calling- they refuse to resolve my issues. I can’t drive my car that I purchased 10 days ago because it is vibrating, the engine light is on and is making a loud ticking sound and my handbrake is broken not to mention wipers faulty, stop start system faulty. Everyone who’s been unfortunate enough to deal with them needs to pull together to ensure they are can’t do this to anyone else. They will get what’s coming to them, sooner rather than later I hope. Also bore off with your fake reviews, maybe pick up customer calls Maz &co rather than writing bullsh*t reviews.

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+46 Found this review helpful

Meg Knott in response to Criminals.

I've just read your review after writing my own (the one just more recent than yours). I completely agree we must club together and make a stand. I am currently escalating my claim through the West Yorkshire trading standards. Please feel free to contact me for support or information regarding my own claim - I am curious how you managed to escalate your issues. They are a bunch of crooks, I am disgusted with the service I received and can tell you are too!!! Good luck in court !

anonymous anonymous in response to Criminals.

I too had problems with them. I reported them to RAC who cudnt care less because as long as the RAC are receiving £££ from them to be affiliated they cudnt care less. I sent them screen shots of all the complaints but they wernt bothered. The AA on the other hand had actually withdrew their association with this company as they refuse to have their brand associated with anything that can bring it into disrepute. well done the AA but shame on the RAC. They refuse to answer calls or return messages & if you turn up just give broken promises. But yet again they are allowed to continue trading ripping customers off.

"Con artists"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rip me off. Cost me money. Beware.

anonymous anonymous in response to Con artists

report them to RAC..RAC Client Support Specialist Assurant The Aspen Building, Floor 2, Mitcheldean, Gloucestershire, GL17 0AF Tel: +44 (0) 1594 864 038 racclientsupportteam@assurant.com

"Now know. Easy car credit"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This company now known as Easy car credit Halifax please warn others and everyone needs to share there experience on the easy car credit reviews please I have just been left out of pocket on a deposit calls not answered

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+46 Found this review helpful

anonymous anonymous in response to Now know. Easy car credit

report them to RAC..RAC Client Support Specialist Assurant The Aspen Building, Floor 2, Mitcheldean, Gloucestershire, GL17 0AF Tel: +44 (0) 1594 864 038 racclientsupportteam@assurant.com also can you not report this to police as theft

anonymous anonymous in response to Now know. Easy car credit

If they have taken your deposit Contact the Financial Conduct Authority..

"They make Arthur Daley look honest "
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buy a car all nice. Have a problem & they ignore all forms of communication & just feed lies if you are lucky to speak with them. do your self a favour & buy elsewhere but most wont realise until its too late like the rest of us on here. How they are still allowed to trade is beyond me. RAC need making aware of what they are like.

"Absolute CRIMINALS! DO NOT BUY FROM THEM"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never, ever thought this kind of thing would happen to me, but here I am, and here we all are. It makes me so sad to see how many of us there are. HUNDREDS. I have gone through the process of anger at myself for not being more vigilant and reviewing the company before hand. However, after 5 cars in my lifetime without any investigation or issue, I guess I just assumed that there is a certain level of trust and protection that comes with buying a vehicle. Turns out NO. Once they have your money and you have your car, you have no rights, no protection, you’re on your own. They do not follow the rules; they know the loop holes and there is nothing you can do about it! They do not own the cars they are selling, they are “holding” them for a motor auction company. The cars are listed as HPI clear but the vast majority are insurance write-offs, hammered ex-lease vehicles, repossessions and f**ked trade-ins. Almost all will also still have outstanding finance. These people are knowingly selling DAMAGED CARS. They are not “fit for purpose”, “as described” or of “satisfactory quality” - all violations of the consumer rights act. Unless you are prepared to fight the long fight through the courts, you will not get your money back! They are NOT RAC approved, they do NOT provide you with RAC warranty despite what they tell you. Fake / Void MOT’s. Unless you get the car on finance, where you have some legal protection, you are screwed! My car has had a plethora of faults from the moment I drove it away. Nothing from the garage but lies, lies and more lies. After spending my inheritance on my dream car, I am left with nothing!!! The car is sat SORN’ed on my drive unsafe and unfit for purpose. I am devastated. I cannot believe that anyone can get away with this in the world we live in now! HOW?! They are disgusting CRIMINALS. Nasty, rude, intimidating men, who told a young woman that they would “f**king do me in, if I didn’t drop the allegations”. One day, one day you will pay for your actions! I hope you all receive the long awaited prison sentence that is coming to you in due course.

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+59 Found this review helpful

anonymous in response to Absolute CRIMINALS! DO NOT BUY FROM THEM

start by reporting them to trading standards so they can collate the information along with other customers who have complained. Then contact the RAC as believe it or not they are actually affiliated to them, using the details on a previous review/complaint just before yours. Also if they have threatened you place a complaint with the police.

anonymous anonymous in response to Absolute CRIMINALS! DO NOT BUY FROM THEM

RAC authorised dealers are supposed to provide a history check on all vehicles.

"TAKE ACTION NOW"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We all read the reviews once its too late myself included after I had purchased a vehicle from them recently but they are RAC authorised so if we all start complaining to RAC then hopefully we may get some action as complainants means they have to investigate & check what they are doing to resolve the issues. below are the details: RAC Client Support Specialist Assurant The Aspen Building, Floor 2, Mitcheldean, Gloucestershire, GL17 0AF Tel: +44 (0) 1594 864 038

john jo oniel in response to TAKE ACTION NOW

racclientsupportteam@assurant.com

"Do not buy a car from here!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could give a rating for this company it would a big minus, if anything please read the reviews get a second opinion and take an independent mechanic , do not trust 'Maz' he's full of crap and just wants the sale and your money, the after service is none existent I should of realised when two people brought there cars back due to non starting but by then we had already parted with the money, just beware!!!!!

jo jo in response to Do not buy a car from here!!!

they are RAC authorised...complaints made to RAC & they will have to investigate.. RAC Client Support Specialist Assurant The Aspen Building, Floor 2, Mitcheldean, Gloucestershire, GL17 0AF Tel: +44 (0) 1594 864 038 racclientsupportteam@assurant.com

"Changed name to Easy Car Credit"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi so these dodgy dealer since appearing on bbc have changed name to Easy Car Credit please beware and let others know same address and when you get there all Motor Arena boards so search Easy Car credit

"Dodgy Dealers "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When they want your money they are like Angels . When you have a problem with your car they turn violent . They are appeared on BBC The Sheriffs are coming . Season 9 Episode 1 . Absolute foul mouthed people . Avoid .

"No service history"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to look at a car which was advertised with FSH, when i got there there was none. wasted 25 mile journey

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+71 Found this review helpful
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Dealership Information

The Motor Arena is an Independent dealership that is based in Halifax. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Ratings
173 reviews2.8 out of 5 stars — Rated Average
Excellent
76
Very Good
2
Average
4
Poor
12
Terrible
79

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  • Contact Information

    Address

    The Motor Arena
    Southdale House
    Westholme Road
    Halifax
    West Yorkshire
    HX1 4JF

    Get in touch

    07340 911592
    http://www.motorarena.co.uk

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    Dealership Statistics

    43%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About The Motor Arena

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