Everything has been perfect since the repair on my car. I had an issue with the front washer motor not working. I went to my local garage, who agreed to fix it and handle it through the warranty. There was a bit of miscommunication at the beginning, which did delay the process. However, once everything was cleared up, the issue was fixed quickly and the payment was made straight away without any hassle. I did not have to pay anything, and I was pleased with how fast the response was once things got going.I would give a 4 out of 5 rating, purely due to the initial delay. Apart from that, everything went well.

The repair was satisfactory, rating it a 3 and this is because I didn't get back up to half of what I paid for the repairs from the claim. Thank you

They really made sure I was looked after and were honest about timeframes. They gave me a clear timeframe and everything was completed within that, which I was pleased about. There was no messing around. They made sure I was booked in at a garage local to me, which I appreciated, and they covered the whole thing. There was another issue that I had to get sorted, but it was not covered under the warranty, so I paid for that myself. However, I am not complaining at all. I felt everything was handled to a high standard and I had confidence in the warranty company. So much so, I actually want to extend my cover with them as I know they look after their customers.

5 fully satisfied 👌👍

Fast efficient service

5, done in a extremely quickly. Staff were brilliant. Made the whole experience stress free

There was a small issue with the wheel sensor. I went directly through my dealership, who dealt with the warranty. I got booked in almost immediately. I was pleased with the fact that my Merc was going to a Mercedes garage, as I knew it was the best place for it to go. However, the actual repairs took almost three weeks. This was due to a part that needed ordering and took a while to arrive, so that was a bit disappointing. I was given a courtesy car, which I didn’t feel was the best, but I was grateful to have been offered one. I didn’t have to pay for anything, it was all covered for me. It was just the wait that has dimmed the experience slightly (not the warranties fault). Since having my car back, everything has been running as it should, without any more fault lights or issues. I just felt the wait time was rather prolonged for an issue that could have been fixed within a day.

I didn't ever feel like I was being messed around. Everything was organised and completed within one week. I had some issues with my calipers. The warranty did cover all of this, but then my garage had to cover some electrical issues, which made everything perfect again. I have had no further issues. I did have to pay a little initially, but this has all been refunded to me, which is good. I am very happy with The Motoring Organisation.

I went straight through The Motoring Organisation, and the whole process was really good. I had to cover part of the cost, and they paid for the replacement of the master cylinder and the £40 per hour labour. They are a really good company and I would highly recommend them. If you are looking for a company that doesn’t make the process prolonged or more stressful than it needs to be, then this is definitely the one to go for.

I went through my dealership, who handled the warranty, to get a coil spring sorted. It felt like a very straightforward process with no messing around. The work was done in a reasonable amount of time, so I can’t really complain. I’m just hoping everything continues to go well from this point forward.