5 out of 5.

5

The repairs went well and everything was great. A five-star experience

I went through my warranty provider to have a repair done on my Vauxhall Grandland, and it was quick and easy. Ever since the repair, I have had no issues whatsoever.

For the Motoring Organisation I'd give a 4. Everything was excellent; however when the repair garage submitted its email of the damage and estimated costs, MO did not respond. We had to follow up via phone to get MO to approve the repairs around 4 days later. Had MO responded immediately, the repairs would have been completed the same day as the garage submitted its estimate.

5 job complete &done to my satisfaction.

It was quick to get booked in, and since the repairs the Hyundai has been good. I had to wait a while for a part, but other than that everything has been fine.

We took the car to the dealership shortly after the purchase as there was an issue with the advanced control settings. The issue was sent in to be resolved. We took the vehicle out last weekend and did experience another issue with it, so we are going to look at getting it booked in to be double-checked. Overall, the process was good and went smoothly.

I have never gone through a warranty for a repair before, so this was my first time. The lady I spoke to on the phone was fantastic with communication. She did as promised, which was to chase the garage and get me information. The only thing that stopped me from giving it a 5-star rating is that there was a fee at the end that I was not expecting.

The Fiat 500X is all fixed and back to normal. 5 stars.