Huge, huge thank you to TMO for getting my car fixed and back on the road in no time.

My comments on the warranty was a bit negative because you paid for the broken part to the vehicle which was the computer but you did not pay for the cause of the broken part, which you said was common fault but Tesla advised this is not common and does not tell us or give us a warning. So in summary I was not fully satisfied as I'm paying for this warranty. Hope you can review this and advise. Thanks Diane

My warranty with The Motoring Organisation did exactly what it was supposed to do and I’m now back on the road without facing a big repair bill. The claims process was easy and the advisors were helpful, but there was a bit of back and forth when it came to sorting out the payment which caused some slight delays… but the main thing is the car’s fixed and all costs were covered in full.

🌟🌟🌟🌟 Four stars!

My warranty with TMO’s definitely been worth having. It’s probably paid for itself already, to be honest, as my recent claim was pretty hefty (at no cost to me luckily)! The staff were really helpful when I called to start the claims process and worked hard to suggest repair garages close to home. The garage we ended up using were grand, although my one small frustration was how long it took to get my car back — I was without it for around two weeks or so. Other than that I’ve no complaints and would definitely recommend this warranty product to others.

The "Check Engine" light flashed up on our Tiguan so we popped it back to the dealership. Thankfully we had warranty cover in place which took care of all diagnostic and repair bills. The garage completing the repairs were quite busy so it took a little while longer to fit us in than we'd hoped. but once they actually had the car they managed to repair that same day, If I could sum up our experience in a few words I'd say it was stress-free and no bother.

The car's perfect now - thank you.

This is the first time in 30-odd years of driving that I’ve had to make a warranty claim, and I must say TMO have set the bar pretty high! Everything was handled really well, I was kept in the loop and I even had a courtesy car, which took a lot of pressure off. Danny and the guys at Apex completed the repair, and they were all as sound as a pound. No grief and no complaints!

I was abroad when a warning light came on in our Range Rover Sport (Sod’s Law!), so my wife took it back to the dealership. She also reached out to TMO who we’d taken the warranty with and I believe their advisors were very helpful. Once the garage diagnosed the fault we left everything to them. They dealt directly with TMO to organise the claim so the whole process was pretty straightforward. We’re very satisfied with both the repair work and the smooth, stress-free warranty claim.

Our car broke down on the Thursday so we took it back to the dealership on Friday. It turned out it needed a new DC-DC converter and they dealt directly with the Motoring Organisation to process the warranty claim. Everything was covered and we had the car back by Monday which was great. One minor criticism is that it would’ve been really helpful if TMO could’ve assisted with a courtesy car. We’ve got a little one, so we couldn't use my van and I ended up having to sort one separately through my insurance.