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292 reviews from our car dealer reviews community
Leave a review for The Motoring Organisation
Leave a review

292 reviews from our car dealer reviews community

Leave a review for The Motoring Organisation
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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was dealt with really quickly, very easy process. 5 stars is the only way to go.

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"Impressed with the service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Super easy process. I went straight through the motoring organisation when an issue with my AdBlue tank came up. I really don't think anything could be done to make the claims process easier. I got booked in with a garage within the same week that I called, which was very quick. I left it at the garage as I was going on holiday, so I wasn't too bothered about the time it would take to be done. When I got back, everything had been fixed, and I haven't had one issue since, so I am of course very pleased. The motoring organisation sorted all the payments. Not one penny came out of my pocket, and there were no delays or drama. They are exactly what you want and need from a warranty company. A simple, easy, hassle-free process. A real five star service.

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"On hold for too long"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was happy with the service from the company itself. However, when I tried to call them, I was on hold for over 30 minutes and couldn't get through to anyone. I had the AA technician standing with me the entire time, and it was a very stressful situation. I feel there is definitely a need for improvement when it comes to phone wait times.

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"4/5 ⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The work was carried out to a good standard thanks. Overall I was very happy with the way the claim was handled and the professionalism of the staff I dealt with. It was a simple process and problem free. I would say 4 out of 5, but only because of the limitations of the warranty, e.g. only offering up to £45 per hour labour, which left me a little out of pocket. Other than that, very happy overall.

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"5 stars from us!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The garage acted fast and efficiently. The repair was done the day I contacted them and we couldn't be more pleased with the outcome. We were very pleased with the service provided.

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5

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"High standard of service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 out of 5, no complaints really. The issues were sorted within the day and I was given a courtesy van, which was appreciated so I was not stuck without transportation. I went back to my dealership, who dealt with the warranty for me, as I had only had the car for a month so it was the easiest route. I am happy with the repairs and everything was fixed to a high standard.

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"Great company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with The Motoring Company. I called up regarding my issue and the claims process was super easy to follow. It was not over complicated in any way. The car went back to the garage and I had it back within a few days without any hassle. This is exactly what you should look for in a warranty company, somewhere that does not mess you around or turn it into a stressful situation. They covered all the costs apart from the recovery back to the garage. I was really pleased with the level of top service that was provided to me and I would 100% recommend them.

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"quick repair"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything has been perfect since the repair on my car. I had an issue with the front washer motor not working. I went to my local garage, who agreed to fix it and handle it through the warranty. There was a bit of miscommunication at the beginning, which did delay the process. However, once everything was cleared up, the issue was fixed quickly and the payment was made straight away without any hassle. I did not have to pay anything, and I was pleased with how fast the response was once things got going.I would give a 4 out of 5 rating, purely due to the initial delay. Apart from that, everything went well.

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"3 out of 5"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The repair was satisfactory, rating it a 3 and this is because I didn't get back up to half of what I paid for the repairs from the claim. Thank you

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Dealership Information

The UK's Leading Warranty and After-Sales Product Provider

At TMO, we are able to call upon the extensive experience gathered since 1973, using over 50-years in the Warranty sector, to create and deliver customer focused products that work for you and your business.

We recognise that no two businesses are the same, and that’s why all of our protection and aftersales products have been built to be fully customisable to suit your business.

You’ll benefit from our extensive support services, including a dedicated local business development manager. Our teams are here to help build a programme individually tailored to your requirements, as well as being there to offer continued support should you ever need it.

We’ll work with you and your business to develop a sales programme that’s right for you and your customers, maximising the value to your business.

Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1973

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
292 reviews4.9 out of 5 stars — Rated Excellent
Excellent
255
Very Good
34
Average
3
Poor
0
Terrible
0

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  • Contact Information

    Address

    The Motoring Organisation
    Parkway Works
    Kettlebridge Road
    Sheffield
    South Yorkshire
    S9 3BL

    Get in touch

    03300552080
    https://tmo.co.uk/

    Opening times
    Mon 09:00 - 17:00
    Tue 09:00 - 17:00
    Wed 09:00 - 17:00
    Thu 09:00 - 17:00
    Fri 09:00 - 17:00
    Sat CLOSED
    Sun CLOSED

    Dealership Statistics

    99%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About The Motoring Organisation

    Company Formed: 1973
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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