Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


28 reviews from our car dealer reviews community
Leave a review for Preston Audi
Leave a review

28 reviews from our car dealer reviews community

Leave a review for Preston Audi
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"A nice upgrade "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an Audi A1 previously and I use to take it for a regular service to Audi Preston when I moved from London to Preston. I decided that the time had come to get something with less mileage and a newer model so I went to see them and I were greeted at their showroom by their sales man who's name was Paul. Paul welcomed me with open arms and he was so polite and friendly, he answered every single question which I had and he let me take my time looking at the car and inspecting it before making the decision to buy it. I would certainly come to these again when I want to upgrade and I would recommend them highly to anyone looking for an Audi.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Preston Audi in response to A nice upgrade

Good morning Shannon, Thank you so much for you 5 Star Review. We are very pleased to hear that Paul was polite, friendly and offered you a high level customer journey. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Amazing buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would certainly recommend Audi Preston to family and friends. I had an amazing buying experience whilst I were sorting out to buy my car from Swansway. Ifan Inegbu the sales agent that looked after me was helpful and friendly. I was well informed all the way through the transaction. Thank you for all your help appreciate it.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Preston Audi in response to Amazing buying experience

Good Morning Wayne, Thank you for you 5 Star Review. We are delighted to hear that Ifan kept you well informed and gave you an amazing customer journey. May we take this opportunity to thank you very much for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Nice and quick "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn’t recommend them more. A 5 ⭐️ experience. Mark who took care of me through the whole sales process was extremely helpful, friendly and knowledgeable, I cannot believe how fast things got done, it was a really quick turn around, nice and quick. I will definitely use you again.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Preston Audi in response to Nice and quick

Good afternoon Alistair, Thank you for your 5 star review. We are delighted to hear that your experience with Mark was extremely helpful, friendly, knowledgeable and speedy. Please may we take this opportunity to thank you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Honestly, over the moon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am best impressed with the customer service I received form the loviest salesman Ifan, he was incredible. He showed great patience, I originally chose a different car then changed my mind, he was so cool with this and helpful from start to finish, there was no pushiness in the slightest and he really took into consideration my needs and wants all at times. I didn't really think the process was going to be so smooth, I imagined a lot more stress, faffing around but I was wrong. It was super easy and so straightforward! I can't rate these guys highly enough. I am full of praise for Preston Audis team!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Preston Audi in response to Honestly, over the moon

Good afternoon Sanpreet, Thank you for your 5 star review. We are delighted to hear that you had an incredible, stress free and straight forward experience with Ifan and the rest of the team at Preston Audi. We hope you thoroughly enjoy your new vehicle. Thank you so much for your business and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Couldn't be happier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hey folks, just wanted to drop a quick review about my experience with my car. So far, everything's going smoothly and the car is holding up nicely - no complaints there. Had a minor hiccup with the initial contact, but they got it sorted out, so no biggie. I'm enjoying the driving experience, and this is kind of my jam. I've had something similar before, but I decided to switch things up with the S3, and I'm really digging it. Shoutout to Ifan for being super helpful and friendly throughout the entire process. They walked me through everything, made sure I got it, and honestly, it was a 5-star service. Can't stress enough how easy they made it during a potentially stressful time. Big thumbs up from me!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Preston Audi in response to Couldn't be happier

Good afternoon Mr C, Thank you for your 5 star review. We are so pleased to hear Ifan was super helpful, friendly and made the whole process stress free for you and that you are digging your new vehicle. May we take this opportunity to thank you for your business and look forward to welcoming you back in the future. Jaime - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Overall very pleased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am overall very happy with the new Audi Q5 that I purchased from Preston Audi, all was as expected and I am happy with all aspects of the sale. The car is in great condition, the salesmen were spot on and the customer service was shining .. Just like the 5 stars I am rating them.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Jaime Rodgers from Preston Audi in response to Overall very pleased

Thank you for your 5 star review. We are pleased to hear that you are very happy with your new Audi Q5 and that the sales team were spot on with shining customer service. Please may we take this opportunity to thank you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Lovely car, great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a used Audi A1 and it was a great experience. Darren helped me and he could not have been more pleasant, professional and helpful. Nothing was too much trouble and I would recommend buying through Preston Audi!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Preston Audi in response to Lovely car, great service

Good Morning, Thank you for your 5 star review. We are delighted you found Darren welcoming and helpful. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Really smooth and quick! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was probably one of the quickest and easiest cars I have ever bought, it was also the easiest decision I've ever made! Buying the RS3 from Preston Audi was a breeze! Everything was organised all over the phone with Darren, I paid the deposit, sorted the finance, then went down on the Sunday to collect it, as simple as that. As the car was brand new, I knew it would be in showroom condition so I wasn't worried about any of that. I arrived there was was greeted by Darren who was a great bloke, he was really efficient with the sale and already had everything ready to go when I arrived. Everything went through really smoothly I've got no complaints or issues, great experience on the whole!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Elizabeth Wainwright from Preston Audi in response to Really smooth and quick!

Good Morning James H Thank you for your review. I have cascaded your comments to Darren as I know he will be pleased to hear from you. Your comments are very helpful to other readers as it shows our flexibility to move quickly with a vehicle that is in stock. We are delighted to read your customer journey and look forward to welcoming you back to the dealership in the future. Elizabeth - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Exceptional experience with Preston Audi"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been to a number of different Audi centres over the years, and I must say Preston Audi is definitely up there with being one of the best I have visited! Darren was exceptional to deal with, he couldn't do enough for me! He was absolutely spot on, really quick, really efficient and a really nice chap to get along with. I am extremely happy with the RSQ3, it is a fantastic car to drive with some very impressive features!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Preston Audi in response to Exceptional experience with Preston Audi

Good morning Andrew, Thank you for your 5 star review. We are delighted to read you had an amazing customer journey with Darren on your first visit to Preston Audi and you're super happy with your RSQ3. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Darren was amazing! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Darren was so so nice, I really couldn't have asked for a better guy to deal with, he was so so nice and really informative from start to end. He was that good I even bought him some choccies and a bottle of wine just to say a big thank you! My Q2 is that nice my mum is thinking of getting one too, we are both in awe of it!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Sharon from Preston Audi in response to Darren was amazing!

Good morning Sophie, Thank you for your 5 star review. We are delighted to hear you are in awe of your Q2. It is really kind of you to treat Darren. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon -Swansway Motor Group

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Preston Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Audi
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews4.5 out of 5 stars — Rated Very Good
Excellent
24
Very Good
0
Average
1
Poor
0
Terrible
3

Add Review

  • Submit new information
  • View 17 more dealership images

    Contact Information

    Address

    Preston Audi
    Riversway Motor Park Nelson Way
    Preston
    Lancashire
    PR2 2JZ

    Get in touch

    01772 911333
    https://www.swanswaygarages.com/audi/contact-us/preston/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    82%
    Percent of reviews responded to by this dealer

    Additional Information About Preston Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Preston Audi
    VAT Number: 823 8072 33


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more