After numerous returns to the garage withe same faults we were told we would be getting a new part and the car was to be repaired. I phoned the day before it was booked in to make sure the part was there and was informed it wasn`t. This was near to close of business so they obviously were not going to tell me and I would have turned up the following day, wasting my time and petrol in so doing. They don`t seem to care about the impact this is having on my disabled daughter`s ability to get out and live her life. Definitely would not recommend
Threeways Garage Ltd. from Threeways Garage Limited in response to Appalling Aftercare Service.
Dear G. Roberts, We are sorry you have had to return to us with the same faults, and that after being told a replacement part was due, you only discovered it hadn’t arrived when you called the day before your appointment. I understand why you are upset that you weren’t told sooner, and the impact this has had on your daughter’s ability to get out. This is not the service we aim to deliver, sorry. Although we are beholden to the car manufacturer with open cases and parts supply, the lack of communication is inexcusable, so please accept my personal sincerest apologies for this Our service centre is dealing with this directly, and will continue working with you to resolve the issue. We are all sorry for the worry and disruption this has caused. Kindest regards, Threeways Garage Service Team
Having already had an Hyundai, we were looking at the Ionic 6 for some time. The dealerships I had been to in the Northwest didn't exactly impress me. We are down the Abergele area regular so we thought we would look in at the Threeways dealership. our first visit was very pleasant, the sales people all very accommodating. Our second visit was when we met Mr Adrian Gunther, what a wonderful meeting it was. following a test drive we duly ordered the car and Mr Gunther kept us informed every step of the way to final delivery. When the car arrived again Mr Gunther informed us of the cars features in great detail. I would definitely go back to this dealership. Thankyou threeways and a big thank you to Mr Gunther. Roy & Ivetka Catherall
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Hello from two very delighted customers. We picked up our car and our dealer Tim spent over an hour with us going through all the ins and outs of the car. Tim has been really helpful from the start of the process to the end. We knew we had to wait a while for the spec we wanted and we’re kept informed of the delivery. Thanks Tim excellent service, loving the car Mr and Mrs Link Rhos on Sea
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We attended Threeways services today to look at i10 Hyundai used cars. The customer service is really non existent. The lady in the front did not even acknowledge our presance. She was browsing on her computer. Only one other person with other clients. No one to show us around. We loitered for a while hoping someone will notice us. We left disappointed and completely ignored. You lost a customer today. You could do so much better.
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My Suzuki Ignis was prepared and ready for collection on time as promised. BIg thanks to Joe for all his help.
I had my car recently serviced, and such a lovely chap was most helpful, polite, smart and very professional. Thanks again.
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Very pleased with the service. Picked up and dropped off my car and it came back spotless.
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Anthony communicated with us really well, friendly, welcoming & have had great advice with purchasing our new car.. Picked her up today extremely happy & pleased. Thanks Again. Thankyou
Great helpful service as usual. The staff are excellent especially Joe who we now think of as a friend!! Nothing is too much trouble for him. Our new Suzuki Vitara is our third car from Threeways and we wouldn’t even consider going anywhere else! Thank you all at Threeways. 👏👏
This was my first motability car. Tim was so patient explaining how the scheme worked. He went through the online paperwork with me in detail. Took the time to answer any questions I had. He was courteous and polite. A superb ambassador for this company. I would see Tim again for my next car. Thank you so much. You alleviated a lot of my concerns and worries.
Reviewer has confirmed their email address
Threeways Garage is your local new car Retailer for Hyundai, Fiat, Suzuki, MG and Isuzu brands in the Conwy area, also serving Llandudno, Rhyl and Prestatyn. You can visit our Retailer in Abergele to take a look at our range of cars, or you can complete the full purchase online from the comfort of your own home.
Threeways Garage in Abergele, Conwy has been established since 1979, repairing and servicing customer’s cars. As word spread about the high standards the company gave and that customers were getting value for their money, the decision was made to start selling quality used cars around North Wales.
From that day to this, we carry those same standards which has made us the company we are today, we are continually striving to improve the customer facility and service. Threeways Garage is on a 5-acre site within easy reach of the town and expressway; we are located on junction 24 of the A55 Abergele.
We are one of North Wales' leading destinations for quality car sales. Here at Threeways Garage in Abergele, Conwy, we have a wide range of quality used cars for sale from popular manufacturers including Fiat, Suzuki, Hyundai, Isuzu, MG, Ford, Nissan and Toyota. Whether you are looking for a small hatchback that you can easily drive around city streets or a spacious SUV for the whole family to travel together, there's something for everyone at Threeways.
Based in Abergele on the A55, we are one of North Wales' leading destinations for quality car sales, representing Hyundai, Suzuki, MG, Fiat and Isuzu, alongside a large selection of carefully prepared used cars. Whether you're looking for a nearly-new SUV, your first car, a reliable family hatchback or the latest electric vehicle, our experienced team can help you choose the right vehicle for your lifestyle and budget.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Threeways Garage Limited
Faenol Avenue
Abergele
LL22 7HT
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