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Bought a ford focus- part ex amount of £200 not taken off- promised refund but none issued, only given one key, car stank of smoke and promised seat would be replaced and was not and we paid a re fuel charge to be told they hadn't even fuelled it for us!! Now I cant get in contact after phoning and sending emails and contacting head office. Would not recommend using this garage as I dont feel the service was good and they don't seem to care or are interested in resolving any issues.
I purchased a car from here back in February. The dealers were great, they helped me find the particular make and model that I wanted and made the process of the sale very easy and hassle free. The car was immaculate and in lovely condition and up to now I have had no issues at all. I would very highly recommend this dealership to anyone.
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After an hour of delay checks and my part exchange checks Ford Dagenham in Epsom finally offered a test drive, but car not starting so jump leads required, then "transmission malfunction " they said it had been checked out by ford, I think not!
Trustford Epsom were absolutely excellent I would no doubt use them again. In the couple of months that I've had the car there has been only one issue which they sorted under warranty and it was fixed the next day, the customer service was exceptional.
Reviewer has confirmed their email address
TrustFord Epsom Car and Transit Centre is an Franchise dealership that is based in Epsom. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
TrustFord Epsom Car and Transit Centre
Longmead Business Centre Blenheim Road
Epsom
Surrey
KT19 9NW
0344 858 0211
https://www.trustford.co.uk/locations/1892/epsom/
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