211 reviews from our car dealer reviews community
Leave a review for Tyne Vehicle Buyer
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211 reviews from our car dealer reviews community

Leave a review for Tyne Vehicle Buyer
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"4.5 out of 5"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had no bother with the Ford Kuga I bought back in August. . Alan had a lot going on when we were at the dealership, but he still made sure to help us. It’s a 4.5 out of 5 from me, only because I had to wait a while to collect the vehicle.

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"Absolutely spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely spot on. Mick and Alan were both great. I originally dealt with Mick, but then he went on holiday, so Alan finished the sale and answered all of my questions. 5 stars, spot on.

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"Smashing little car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Smart car is a smashing little car. I give it 5 stars without question.

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"Solid 4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new Mitsubishi Outlander has been good with no issues, and when I was at the dealership, all of my queries were answered by Mick on the day. I did have to wait a bit for the car to be ready, but I would give it a solid 4 stars.

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"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alan at the dealership was very helpful, and the Subaru Forester has been superb. I am very happy with my purchase and the good service.

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"Spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially, I had a few issues, but credit to the dealership, I contacted them, and they got me booked in with the service team straight away and got the issues solved. Also, Mick at the dealership was spot on.

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"Great communication"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The garage was in touch regularly keeping me up to date. Would definitely recommend.

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"Mitsubishi ASX"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car. Five stars

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"Service 100%+"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alan was a star and helped with everything I required to buy my car.

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"STILL WAITING FOR REFUND AFTER 21 DAYS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely sad and disappointing I am now in the process where I have sent a letter to Mazir - Letter before Court Claim. Of course he is going to respond to this review as looking at other negative reviews he does not take ownership. But we thought there were some good reviews so can not be too bad. Were we wrong. Purchased a car- GREY FORD FIESTA NL64 UAA - for my daughter on 21st July 2025 after 15 days it had a warning light. Contacted the garage to take it to their workshop behind their other garage BELLE VUE MOTORS Thursday 14th at 9am. Called the next day for an update where someone else answered and they were not aware it was in the workshop. In the 22 days it was in the garage with sensor issues where they had to send it off for further checks as the part was not working In the meantime they gave my daughter a courtesy car, I say that loosely as even though they said they are not obliged too do that there was no oil in the car and informed by Alan what it needed. He was going to bring some over but that would have took too long and he was pleased we had some. A warning light that a service was needed but got confirmation the car was safe to drive. When asking Alan why we were having to keep chasing and getting very little response his answer to this was "It is very chaotic in the workshop at the minute as there is no service manager" Not my problem really. When a mechanic did start to look at the car he had to leave due to a bereavement and we were informed that as it was assigned to him no one else could touch it. After many calls were it would take too long to go in to but all logged Mazir was informed that the car needs to be sorted by 5th September. He did say they new part was faulty and another will be fitted then should be good to go hopefully by Friday. Well my daughter called and Mazir just said to send in the rejection letter which we did on 5th September giving 14 days to issue the refund. Messages sent asking for a date when this would happen when he eventually responded end of the next week asking for the MOT and green slip which were took straight through as he stated accounts unable to process the refund without this. By The 19th September there has been no refund and with updates from CITIZENS ADVICE they have sent the information to TRADING STANDARDS. Mazir now stated the 14 days starts from when he received the MOT but not by CAB. Even if this was the case Friday 26th September is 14 days from his date and still no refund. So sad to say the letter for the next stage to go to court where he has 14 days to answer and I bet he holds on to my money then also just to prove a point or will even let this go to court. Well so be it nothing I can do about it. This could have been longer but had to thin it down

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Dealership Information

Tyne Vehicle Buyer is a company based in North Tyneside who strive to offer a competitive vehicle buying service. We aim to give accurate valuations for your vehicle, and unlike other similar businesses, we won't unnecessarily mark the quoted price down.

Our team uses decades of experience to ensure they offer you the best price for your car and will make sure you receive payments in a timely manner! As long as your description of your vehicle is accurate, we promise that our price quote will be accurate too!

Used Cars

As well as buying vehicles from you, we will also have a range of vehicles on offer. You can view these under the 'Used Cars' tab at the top of the website. As an experienced vehicle finance broker, we are able to arrange personalised finance for you, making your car buying experience easy and stress-free.

Follow us

Follow us on Instagram and Facebook, this is where you will see some of our latest information and newest cars in stock. It is a great way to communicate with us and speak to one of our team members.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
211 reviews4.7 out of 5 stars — Rated Excellent
Excellent
171
Very Good
34
Average
3
Poor
1
Terrible
2

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  • Contact Information

    Address

    Tyne Vehicle Buyer
    Bellway Industrial Estate Whitley Road
    Longbenton
    Newcastle upon Tyne
    Tyne and Wear
    NE12 9SW

    Get in touch

    0191 814 9797
    https://www.tynevehiclebuyer.co.uk/

    Opening times
    Mon 09:00 - 18:30
    Tue 09:00 - 18:30
    Wed 09:00 - 18:30
    Thu 09:00 - 18:30
    Fri 09:00 - 18:30
    Sat 09:00 - 17:00
    Sun 11:00 - 16:00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Tyne Vehicle Buyer

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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