Unbeatable Car Supermarket Crawley

21 reviews3.4 out of 5 stars — Rated Average
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71% Recommend
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21 reviews from our car dealer reviews community
Leave a review for Unbeatable Car Supermarket Crawley

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21 reviews from our car dealer reviews community

Leave a review for Unbeatable Car Supermarket Crawley
Click on the stars to start your review
"Good "
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nice polite staff, but could end up spending much more for a car with all the add ons they try to sell.

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+1 Found this review helpful
"Patience of a saint - Ali 2.0"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I chose a car and then changed my mind.... I had been looked after by a lovely young man, very polite and sincere in his commitment to me finding the right car for me. Patience of a saint... as I umm'd and arrr'd. No pressure, he gave all the information I asked for and allowed both myself and my son to test drive the vehicle. I came away very happy with my purchase and pleased he was sorting out my purchase. I'm looking forward to picking up my VW Beetle very soon. Thank you Ali 2.0 for your patience. Debbie

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"Great service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased 2 cars in 3 weeks , both Rose and Duncan were very professional, no hard sell for any additions. These were however explained to us and we were able to make up our own minds with no pressure. Definitely recommend to family and friends and will return when cars need updating.

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"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I visited unbeatable car in Crawley and was really surprised how professional the staff came across, We spent a good part of 4 hours viewing great cars and never at any point in time did we feel pressurised into a purchase. Duncan and Ali were really helpful and Ali took us out on a test drive to help us decide if this was indeed the right purchased for us. My wife and I felt at ease whilst viewing great cars at very reasonable prices and we will definately be returning in the future for another great experience. Thank you Ali & Duncan for all your help. Kind Regards Martin & Georgina Dutton

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"Happy & Satisfied Customer"
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to Rose who enthusiastically gave me the introduction to the car I was keen on, Rose kindly passed me on to Duncan who promptly took me on a test drive, with equal interest Duncan quickly navigated his way over the cockpit like dashboard and pointed out all the main features and benefits of the vehicle with such an interest and believability that I spontaneously purchased my new car. Thank you Rose & Duncan well done team unbeatable. J. Hoult

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"Poor Customer Service and Dangerous Car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My partner and I purchased a Vehicle from this dealer and prior to purchasing the vehicle we were promised a full service history, a clean bill of health for the vehicle, a second to none warranty with a choice of courtesy cars in the event of any issues should we need a courtesy car at any point. We parted with a very large deposit on a car and drove it away just 4 weeks ago, but it transpired that the vehicle was not comprehensively serviced as there was an original dealer code error on the internal computer of the vehicle that could have caused the car to malfunction at anytime. The vehicle was returned to them 1 week ago now and to date we still don’t have our car that we purchased and we have never been supplied with a courtesy car. It’s been a circus of unfortunate events at our expense on top of suffering whiplash and concussion as well as a back injury. And when challenged, Unbeatable Cars Crawley had the nerve to bounce us from pillar to post, not resolving any issues or concerns, they have never provided to date a courtesy car fit for purpose and refused to acknowledge any responsibility for the danger their dealership had put us in, and then threatened us with legal action when we complained! Unfortunately we are still battling with them to reach a satisfactory resolution which could take a few more weeks. So we personally don’t trust Unbeatable Cars and feek completely lured in by the over inflated sales speal. In my opinion and from current personal experience Unbeatable Cars care only for themselves and not the care or safety of their customers. A thoroughly disappointing and upsetting experience from start to finish that is still hanging over our heads causing nothing but further expense, stress and anguish to date.

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+2 Found this review helpful

Tom in response to Poor Customer Service and Dangerous Car

Interested to know your situation I’m going through similar

"Good service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service from Duncan Stokes at the Unbeatable Car Supermarket in Crawley.

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"Terrible - substandard car"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a terrible experience we have had buying our car from Unbeatable Car Crawley. Car in substandard condition which had to be taken off the road immediately after discovery of faults. Should never had been sold in the condition. This was followed by a years manufactures warranty which was voided by the lack of official paperwork/copied paperwork supplied with the car. Sales staff not only try to selling you everything under the sun, they also promise things that simply aren't true. Approach with care and if possible, look elsewhere and pay the extra as you really would be getting a better car and service from a main dealer. Following a complaint with the company, nothing has been resolved and in fact received a very poorly put together response. Not worth the potential bother with this extremely poor company.

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Tom Wild in response to Terrible - substandard car

Interested to know your outcome. Going through similar at the moment.

"Rubbish"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from the Unbeatable Car Supermarket in January took my car to VW brighton and found out that they didn't use the right parts and also there might be some issue with mileage tampering. Never using them again! worst customer service had random staff members standing around like lost souls. Avoid Avoid Avoid.

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Tom Wild in response to Rubbish

Going through similar experience. Interested to know your situation

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"Would use them again! "
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy with my Nissan Qashqai form Unbeatable car Supermarket Crawley. I purchased it in January of this year and up to now I have had no problems with it. It was nice and clean and in good condition and a very good price. The dealers were very helpful and I would recommend Unbeatable Car Supermarket in Crawley to anyone.

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Dealership Information

Unbeatable Car Supermarket are a car dealership based in Crawley. They are open 7 Days a week including bank holidays and they have finance options avalible. 

If you have purchased a vehicle from Unbeatable Car Supermarket, please share your experience with us and leave a review. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews3.4 out of 5 stars — Rated Average
Excellent
11
Very Good
3
Average
1
Poor
2
Terrible
4

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Contact Information

Address

Unbeatable Car Supermarket Crawley
Fleming Way
Crawley
West Sussex
RH10 9UH

Get in touch

01293 550950
http://www.unbeatablecar.com

Opening times

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Dealership Statistics

71%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
46%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Unbeatable Car Supermarket Crawley

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
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