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5 reviews from our car dealer reviews community
Leave a review for Urban Car Company

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5 reviews from our car dealer reviews community

Leave a review for Urban Car Company
Click on the stars to start your review
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"Good service! "
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall pretty pleased at Urban Car Company where I got my Hyundai from. The car was clean, in good condition and well priced. I wasn't impressed however with the warranty, I had an issue with the car which it didn't cover, The dealership did give me £50 towards getting the issue fixed though. I would recommend!

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Stuart Saunders from Urban Car Company in response to Good service!

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"Audi Buyer "
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service at Urban company as a whole was good. I had a slight issue with the way the car had been advertised. it was advertised as one one which was true but it was used as a hire car so lots of people had used it, although after travelling 2 hours to see it I didn't want to go home without it. Other than that thought it was good.

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Stuart Saunders from Urban Car Company in response to Audi Buyer

Thanks for leaving a review. The first owner of the car was a lease company so would have been used by an employee as a compnay car. It was not a daily rental.

"Becky Searle"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a car from these people and was very happy with the car and the service we received. We received a call from them shortly after taking our new car home about paying for some extended warranty which we took out. thought nothing of it and about a month later our new car started to go wrong. We finally got it to the garage and it was repaired. we got it home and contacted the warranty people and was told the bit that broke on our car wasn't included in the warranty. we were really annoyed by this, having just paid £150 for the repair which we thought we would get back. I decided to contact the car dealership where we bought the car from and they were so sympathetic with us and tried to help out. but unfortunately they couldn't. We received an email saying that they would be able to pay us for some of the repair. we were delighted. there is good people out there afterall thank you urban car company

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Stuart Saunders from Urban Car Company in response to Becky Searle

Thanks for leaving a review.

"David"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a 2012 VW Tiguan from Urban Car Company. I live 300 miles away in west Wales so after seeing their Advert it took a few phones calls and texts Then photos being sent backwards and forwards before me willing to risk a long journey . price was also as agreed on my part exchange . When l arrived l need not have worried car was exactly as described and near perfect. My part exchange also agreed A perfect deal between us. Trevor was very professional very helpful and perfectly honest Well worth the 600 mile trip. Thank you. David Green

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Stuart Saunders from Urban Car Company in response to David

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"Kirsty"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service and car i had from The Urban Car Company, Just a slight problem which they said bring it in whenever, thats the kind of answer you want. Easy to get hold of, always in touch and importantly i love my Renault Clio i got from here

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Stuart Saunders from Urban Car Company in response to Kirsty

Thanks for leaving a review

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Dealership Information

Urban Car Company offers customers a unique and personal service. With over 70 years combined experience in the motor retail industry they pride themselves in understanding their customers needs. Each transaction is handled on a one to one basis by an experienced member of their team and they are open 7 days a week. They constantly check their prices are competitive and because they don’t operate from a glass palace they can keep their prices low and pass the savings to customers.

*No Admin Fee’s

*Multi Point Check

*Cars Prepared to a High Retail Standard

*Open 7 Days a Week

*Comprehensive Warranty included within the price.

*Low Rate Finance (subject to status)

*Drive Away Insurance (T&C’s Apply)

 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews4.5 out of 5 stars — Rated Excellent
Excellent
4
Very Good
1
Average
0
Poor
0
Terrible
0

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Contact Information

Address

Urban Car Company
Viking Way
Bar Hill
Cambridge
Cambridgeshire
CB23 8EL

Get in touch

01954782430
http://www.urbancarcompany.co.uk

Opening times
Mon 09:00 - 17:00
Tue 09:00 - 17:00
Wed 09:00 - 17:00
Thu 09:00 - 17:00
Fri 09:00 - 17:00
Sat 09:00 - 16:00
Sun 10:00 - 14:00

Dealership Statistics

100%
Would recommend this dealer to family and friends
100%
Thought the dealer was knowledgeable and helpful
100%
Thought issues were resolved quickly and easily
100%
Percent of reviews responded to by this dealer

Additional Information About Urban Car Company

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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