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I brought a 2010 Honda civic from LCM, for £5190 including admin fee. It turns out they the dealer or the previous customer had used touch up paint to hide chips scuffs and scratches but it was most likely the dealers as the car was practically spotless and shiney to the point were it looked like a new car. After 2 weeks scratches, scuffs smudges and botched touch up paint spots started reappearing. I called up LCM only to be hanged up on and told it was my responsibility. Got in contact with with their area manager Hassan after threatening to start a protest at their backyard and instead of admitting foul play he tried to say that all the scratches and scuffs all over the car in random places and even the smudge on my car had been the result of vandalism so then i explained that one of the scratches on the driver door while barely noticeable on their auto trader ad was actually there and there was another deep one but barely visible on left passenger side front and rear door, if you looked closer hence i dont know why a criminal would leave a deep scratch on random areas and leave a barely visible scratch on one side only. This is is when he changed his story and said that was how i brought the car. He also tried to say that there was no point in me repainting or touching up the car as it was in it's original color and wasn't that bad looking, he also said the car would lose it's value but after taking it to a body shop on the 24/08/20201, i was told that some of the colors on the car do not match. The quote to repaint the car and fix a tiny dent in the rear bumper which was also there from the start would cost a grand. Hassan did offer £600 discount if i let his company do it but why should i pay extra money to repair a fault they hid and passed onto me and why would i trust anyone of them after that.
Reviewer has confirmed their email address
Michael SMITH in response to dangerous company
Is this now H&R Auto's? I can't find any info on them at all and looks like these reviews may be them.
Great service and smooth process of purchase from start to finish. Thank you :) Maria
Reviewer has confirmed their email address
Good cars and Impressive service
Reviewer has confirmed their email address
I bought a BMW CAR 3 series from them. Was dealt be dealer name Kash. They cleaned the engine very well before sealing off the car to me. Only for me to realise few days later that there is a big time oil leak ( realised the reason for cleaning the engine before seeking car to me). Car had big time engine problem with I can smell burning oil in car all the time few days after buying it. Can see the smoke coming out from bonnet few times and car def. also had an issue as starting hearing noise at the back of the car week later I bought it. So bottom line:: avoid it. If you ask me — don’t even go to them even if they are the last trader on the earth.
M Fernandes in response to Defective car has been sold
My husband just had similar problems, few issues and after they tried to accuse him to had an accident with the car (what never happened) to try to cover some problems, the things escalated a little bit and in the end they committed to fix the parking sensors but almost 3 months after they didn’t and as usually they have an excuse when he rang them. Very disappointed. And they asked to not write a bad review, how dare them?
Like so many other reviews. I purchased a car last year from London Car Market. I dealt with Raj and he sold me a defective car. He would not return my phone calls and emails. Their reply to negative comments is always you’re thinking about another garage which isn’t the case. Also, I received a £100 fine as well, they failed to record my registration correctly. Autotrader removed my one star review along with another one start review. Shame on Autotrader!!
I dealt with London Car Limited and within two days of purchasing a vehicle, the ABS light comes on, then engine Pressure too low and child lock system activates/deactivates and tyre pressure sensor goes off after installing a new tyre. Oh and this was all in the first 3 days of purchase. Called and said they would diagnose but I would have to pay full costs. Found out about consumer rights and buying within 30 days and have asked for a full refund. Essentially the chap wasn't happy and blamed me for poor driving and not liking the car?! Then offered to take it to his garage and go 50/50 on repairs. Unbelievable! They will make this difficult, but am determined to let them know that can't con me. Avoid! There are plenty of decent traders around.
Reviewer has confirmed their email address
Daubs in response to If I had these reviews first....
Hi, Was the dealers name Aarmir Sardar by any chance? I have also had major problems with a car I brought from him and his team. He will keep you waiting until after 30 days have expired with false promises and then it will become impossible to get anything from him. I am not giving up though, looking into legal action now.
Daubs in response to If I had these reviews first....
They are currently trading under Dudley motor group. They keep changing there name, previous were 'London Car Market Limited' Don't trust them. If you have any more details please let me know.
Julie reynolds in response to If I had these reviews first....
I had almost identical experience. Had to go to court to enforce the debt!!
Mo in response to If I had these reviews first....
No, the chaps I dealt with were Sajid Majeed and Ali. There is another dealer the Vista Centre. As you enter through the gates London car market limited is on the right. There's another one or two on the left. I'm not too sure which one you went. Check the consumer rights act. Have proof of everything. Record all conversations. Consult consumer advice. As far as I'm concerned if you asked for refund within 30 days with non wear and tear faults you can prove then you have a case. Also look into Chargeback from your bank and get proof from a mechanic. Good luck.
Henry in response to If I had these reviews first....
Amir Sardar is part of vista motor group and is trading at vista centre. He is by himself with his wife Rija Rashid who is also Vista motor group. We have nothing to do with him. You will find him at the same place. I did! I’ve reported him already!
Henry in response to If I had these reviews first....
Amir Sardar is part of vista motor group and is trading at vista centre. He is by himself with his wife Rija Rashid who is also Vista motor group. We have nothing to do with him. You will find him at the same place. I did! I’ve reported him already!
Henry in response to If I had these reviews first....
Type his name on companies house Sardar Amir https://find-and-update.company-information.service.gov.uk/company/12808516 Back in building trading again. Also Rija his acquaintance with him.
Francesca in response to If I had these reviews first....
Amir and rija are who I had the unfortunate pleasure of buying a car from, they are scummy liars who rip people off, keep changing the company name and seem to still be trading!
Mohammed Sliti in response to If I had these reviews first....
Online car sales is now London Car Market Limited. The other ones (vista motor group) sound just as bad if not worse. I suggest reporting them to consumer advice so they can pass on to trading standards.
Used Car Sales Online (Hounslow) are liars and cheats! They should not be trading. The day i got the car home the engine light came on and the car is undrivable unless i pay the hundreds to get it fixed. These people have ignored any contact i have tried to make. Their scum bags
Frankie in response to Don't use this company!
I think there now under 'london car market limited' now.......they have changed the company name 3 times since I've tried to contact them!
Frankie in response to Don't use this company!
yes I think they have changed the name 3 times since my issue started. I've spent over £1000 on the one I got and its not drivable anymore. Been driving it since December!
Cars from Used Car Sales Online Ltd do not come up to the advertised standard. Parking tickets every time you park there and they lie that they have put you on the parking system, not so, £100 fine, not funny. Stay away, they will take your money for a sub standard car and then disappear. Stick to selling carts, not cars. Disgrace to the car trade.
Reviewer has confirmed their email address
STAFF AT USED CAR SALES ONLINE LTD ARE RUDE AND LIE TO YOU, IF YOUR CAR HAS A PROBLEM SOON AFTER PURCHASE THEY DONT WANT TO KNOW, THIS PLACE SHOULD BE CLOSED DOWN AND THE DODGY OWNERS SHOULD BE PUT AWAY
Do not trust the reviews on auto trader regarding Used Car Sales Online in Hounslow, expect a 100 pound administration fee on top of the asking price and make sure to check for defects with the vehicle before purchasing because once you have signed that contract don't expect any further action on their part.... when I purchased the car it had a broken seat handle which they promised they would send to me.... 6 weeks since then and I still haven't received it, they assured me it was on its way but now that assurance sounds pretty weak, I mean really! Were did they buy it from JUPITER!!!! I have since checked on ebay, they sell the handle for 5.99 for 4-6 day delivery time (which I have since our hard myself).... All I've got to say is their inaction speaks bundles.....
Reviewer has confirmed their email address
Used Car Sales Online Limited is a used car dealership that is based on Salisbury Road in Hounslow.
We have recently been notified that this dealership is now trading at the same address as Lions of London used to trade from, it is not known if the 2 business are associated.
If anyone has purchased a car from this dealership or has any further information then please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Used Car Sales Online Limited
Unit 3 Vista Centre Salisbury Road
Hounslow
Greater London
TW4 6JG
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