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Recently test drove a 8 seater. Advertised both interior and exterior as in 'excellent' condition. Arrived to find cigarette burn on seat, door seal removed (left on 2nd row floor) and the boot carpet not fitted. Also, found the remains of a take away in the door well. Sale price discussed. They added an additional 'administration fee' of £159. Typically, prices go down as you negotiate but they refused to service the car, refused to repair the cigarette burn and refused to budge on price. I, therefore, refused to buy the car. Not impressed.
elaine hare from Vanwise Group in response to Poor condition, advertised as excellent
Please can you contact us regarding your review, Elaine Hare Customer Services Manager
elaine hare from Vanwise Group in response to Poor condition, advertised as excellent
We would like to investigate this review with you we have asked previously if you could contact our Customer Services Manager Elaine Hare
Vanwise Group is an Independent dealership that is based in Maidstone. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Vanwise Group
Bircholt Road
Maidstone
Kent
ME15 9XY
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